As a mechanic he does ok but he is terribly slow. My son was buying a ... read more As a mechanic he does ok but he is terribly slow. My son was buying a used car from Chris at AAA Affordable Transmission, Chicot Rd, Mabelvale at the first of 2015. The engine blew and was under warranty. Chris took the car March 2015 to send the motor to be rebuilt. It is now Dec. 9, 2015 and he still has the car. It was a used car and had a lot of things to fix on the car and he told me back in the summer that everything was fixed on the car and just waiting for the machine shop to finish the engine. Then a couple of months later, when I was asking what the hold up was, he said nothing had been done. He has been promising the car would be finished for months and we are still waiting. This week Chris said it will be next year since he does not have the money to get it finished right now. He owes so much to the machine shop for the motor work and he has to have money for Christmas. We tried to be patient and understanding but since when does it take 10 + months to rebuild a motor and do some repairs on a car? When I called or went by to find out why it was taking so long Chris acted like I was doing something wrong to bother him. He would never respond to any of my voice mails or texts. My son has finally decided to forget the money he has in the car and go some place else. I would implore anyone to not deal with this company. Chris is a horrible business man.
I was really in trouble when my Town and Country van decided to run a ... read more I was really in trouble when my Town and Country van decided to run a while then quit. No pattern for its failure, It would run days or weeks then all of a sudden would not go. These guys stuck with this intermittent problem and found the cure was an intermittent soft failure in the ecm. Engine control module. As an electrical engineer that has worked over 40 years in industry, I can't say enough about how difficult a ghost problem can be. The mechanics at Maces stayed the course methodically checking off each potential failure point until the beast rared its ugly head at the right moment. The bottom line is that my van is fixed only due to the dedication of these guys to find the real cause and fix it. Thanks. In a time when so many people could care less about the customer, it is really wonderful to find those that really do put the customer first.
