Toyota service near Chandler, AZ

I was told at installation of the product that it was quality OEM level glass and that it was under warranty for one year. I SPECIFICALLY asked as to the warranty and glass type, and was told it was American Made OEM quality with a warranty of 1-year. Four months after installation, all it took was a small peeble to make the glass crack and splinter. I have driven this same type of vehicle for decades and the OEM glass does not crack when hit by peebles EVER, it took a large rock to break the glass that was replaced and even then it was only a small crack. This is NOT quality glass, that was a lie. When I contacted the company about the warranty, they acted like they had no idea what that was. They then said maybe they could fill it FOR A FEE (warranty??), but they wouldn't come out for 4 days. I advised that the car cannot be driven with crack in location it is, and they installed the un-quality glass and lied to me about it, so they should make it a priority to fix it and maintain customer service. They refused to make any effort to fix their error in lying about the quality of the glass or the supposed warranty. Liars - Avoid them. BTW - This is not a professional company like they try to advertise. It is two guys working out of their house in Mesa. If you try to get anywhere, it is useless other than to file with the BBB, because it is just them and they can lie to you all they want and no one to check them.

Located in Mesa, AZ since 1943, we are the top radiator specialists for the area. Our extensive experience and technical knowledge, along with our skill, make us the shop chosen by more people for all their radiator needs. Our customers come to us for our excellent work and our reasonable rates. They trust us to help them get the cars, trucks and vans back to optimal working condition, and we never fail them. We pride ourselves on our work, and we work hard to earn our reputation for excellence every day. It is our goal to continue serving the area as we have done for the past 60 years. The next time you need to repair or replace your radiator, come to us. We’ll help you get the services and products you need to keep your vehicle running!