Merkur service near Gilbert, AZ

As the owner of a Mercedes S class, I'm glad that our family found someone like Reinhard to keep our vehicle maintained and on the road. Their estimates have always been accurate when they call to tell us what our vehicle needs. They always get us in within a day or 2 of calling. Yeah sure sometimes the final bill might be a little over due to needing an extra hose or part that you find bad when taking it off to get to another part but I would rather they replace it then and there, so we don't have to make a return trip or call for a tow when we are on the road. We have always been fairly treated by him and his wife in the office. Some of these other reviews I would I ??? as I do most on the internet these days. Stop in meet them talk to them you will see. They are straight forward and some people don't like that but personally I like the no gimmicks no games and I'm not against paying for someone's time to look over and actually repair what is "actually" needed. I have been coming here for over 3 years and will continue to do so.

Great garage, great family owned operation, I was really pleased with how I was treated and they got my truck fixed for a great price will return for all my automotive needs, thanks Earlys

I was told at installation of the product that it was quality OEM level glass and that it was under warranty for one year. I SPECIFICALLY asked as to the warranty and glass type, and was told it was American Made OEM quality with a warranty of 1-year. Four months after installation, all it took was a small peeble to make the glass crack and splinter. I have driven this same type of vehicle for decades and the OEM glass does not crack when hit by peebles EVER, it took a large rock to break the glass that was replaced and even then it was only a small crack. This is NOT quality glass, that was a lie. When I contacted the company about the warranty, they acted like they had no idea what that was. They then said maybe they could fill it FOR A FEE (warranty??), but they wouldn't come out for 4 days. I advised that the car cannot be driven with crack in location it is, and they installed the un-quality glass and lied to me about it, so they should make it a priority to fix it and maintain customer service. They refused to make any effort to fix their error in lying about the quality of the glass or the supposed warranty. Liars - Avoid them. BTW - This is not a professional company like they try to advertise. It is two guys working out of their house in Mesa. If you try to get anywhere, it is useless other than to file with the BBB, because it is just them and they can lie to you all they want and no one to check them.

Located in Mesa, AZ since 1943, we are the top radiator specialists for the area. Our extensive experience and technical knowledge, along with our skill, make us the shop chosen by more people for all their radiator needs. Our customers come to us for our excellent work and our reasonable rates. They trust us to help them get the cars, trucks and vans back to optimal working condition, and we never fail them. We pride ourselves on our work, and we work hard to earn our reputation for excellence every day. It is our goal to continue serving the area as we have done for the past 60 years. The next time you need to repair or replace your radiator, come to us. We’ll help you get the services and products you need to keep your vehicle running!

Tim and Freddie always show great appreciation and respect for the customer. The mechanics are excellent and very efficient. Thank you.

If honesty and fairness is what you are looking for, look no further. I have taken a number of vehicles to Dan and never been disappointed. He has addressed everything from oil changes, to suspension, AC, exhaust, and cooling issues. Everybody I have recommended has had positive experiences as well.

Ray Morgan and his team have done it again. I recently purchased a Jeep. It had been sitting for years, tired, sad and maybe even a hopeless cause. Within days and a very reasonable amount of money, these guys had it purring like a kitten. I'm now in AZ back country a couple times a month with complete confidence in The "Black Bear". Good Job Guys! Patrick L. Scottsdale, AZ

Wonderful, thoughtful customer service. Can't thank you enough.

Chris did some work on our truck and he did an amazing job and was so nice! I would highly recommend him to anyone and will absolutely use him in the future if we have a need again. Not only was he honest but he took his time and explained why he was doing everything and also showed my son what he was doing and allowed him to watch and learn. Thank you so much for the amazing work you did!!! Stephanie Sandell

This is one of the best shops in town. I have been going to them for years. I know cars, I can fix cars. It killed me when I came to the realization that I don't have the time to mess with that sort of thing anymore and had to trust someone else to be honest and competent with my vehicles. Now, I will never look back. Taking my truck here feels like taking it family. I assure you, you will have a similar experience. -Iain Findlay

Virginia Auto Service does great work, The AC in my car went out and they were able to get me in the next day. They found the problem quickly and fixed it reasonably, plus they gave me a ride to work what more could you ask for!

I have been taking my 2009 Hyundai Elantra here for years and always have a pleasant experience. They are great at communicating, and when my car needed to stay for a couple of days, they graciously provided a "loaner" at no charge. And I always enjoy looking at the latest artist installation on the walls while I am there (I've been tempted to buy a couple of pieces once or twice!) I know there's the old cliche that women are taken advantage of at repair shops because we generally don't know a lot about cars, but with a woman owner - who is a mechanic herself - and 90-percent women employees (including a working mechanic), I always feel like I'm getting the straight story, explained to me in a way that I can understand! Teri C. Phoenix, AZ

This was my third visit to Shadow Mountain Auto Service! I have two vintage cars and my daily driver! I moved into my home nearby one year ago and I was fortunate to find such a reputable repair shop! Curt and Graham once again went out of their way to make sure the car was properly repaired. They kept me informed on the progress and the cost so there were no unexpected surprises! I am very pleased and trust them explicitly and would highly recommend them and I am very fussy with my cars! Dr. Lynn R. Groth

Was a great experience. Recommended what I needed but wasn’t pushy when I wanted to wait! Coming back now to complete the service!

I went in for a power steering leak. They said my rack and pinion needed replaced. They misquoted me the price. Held my car for ransom 5 days. Would not put my old one back on because they damaged it. They charged me 2000.00 to get my car back. A power steering leak turned into 2000.00 job. They are liars, and argument. Both Ray and Greg.

Sat on my car for months and never finished work place is a huge scam