Sprinter service near Mesa, AZ

Outstanding customer service, in my case for a Sprinter van, but I will recommend for all your Benz cars!!! Thank you a lot!!!

great

Our Baby -- "Lit'l Blue" -- 2001 SLK -- got her Annual Physical this week! Her oil was changed -- which included a complimentary fluid inspection and safety review -- and she passed Summa Cum Laude! We very much appreciate all the care that was taken with her by DAN-THE-MAN - and the Scott's Automotive Front Office Team!!!

I was referred to Jeff by a stranger who fixed my flat tire about 2 months ago. I visited the business yesterday and Jeff was very honest, open with the evaluation. He invited me to look under the car to see what was wrong with the tires and he corrected the problem without any charge because it was due to loose nuts in the tie rods. He double checked all the tires to ensure they were on tight and sent me on my way. I feel because I am a female, sometimes, I have been taken for a ride and sold a bill of goods. However, in this case, I had experienced an honest mechanic and that is rare in my experience with mechanics. I give him a high rating for excellent service and I respect the man who recommended him although I have never seen him again. Jeff gets my business from now on!

Today was my first visit to Schorie and it was a great experience as opposed to other repair shops! I believe I actually found a decent, honest and respectful auto repair shop. I took my car to them with a right rear wheel making a loud scraping noise. I thought surely it was an issue with my brakes hence preparing for a large repair bill! It was the exact opposite when Rick came out and said it wasn’t the brakes but a back plate somehow got bent and was rubbing up against the rotor. I was shocked knowing how many shops would have come out and said that will cost $500 or so to fix. When I asked him what I owed for the repair Rick said “Nothing at all, it was an easy fix”. how many repair shops would have done that? I guess you know where I’ll be taking my car for any further repairs! Thank you Schorie Team….

As a mechanic myself that has moved into a different line of work I can fully recommend all the guys here at The Brake Shop. With my new responsibilities I don't always have the time I wish I did to do my own repairs. When I was new to the area I shopped around and talked to a lot of shops before having any work done. These guys are class act. They know their stuff and they put a great guarantee on their work. Honesty, reliability, and quality is the mantra here. After reading some of these reviews about being a "scam" or the guys looking for extra money... I'm not so sure if these people really used the same shop. I continue to refer friends/acquaintances/co-workers here when I don't have time to handle their repairs and all 5 of them have yet to have a less than stellar experience and reported back full satisfaction to me.

Lee is the man!!! great service great work my family has been dealing with lee for years we never use anyone else A+ Alphonse Arnonor

Desert Auto Works is a trusted family favorite. My brother-in-law recommended them to my Dad, who recommended them to me. Ownership/management has changed from Ken to Diego and Sergio, and we continue to use them for years now. They are not my sole auto repair source, because I like to have several flavors of mechanic.Desert AutoWorks has a smart, small, business-like flavor. They are not the cheapest, but your car and your phone call do not get lost in a shuffle; they keep you generally well-informed. They are not bozos when it comes to diagnostics. Though they do sometimes make mistakes, they make a sincere effort to take personal responsibility for diagnostics. They don't do unnecessary, dishonest work. They do not pad their recommendations or seek to meet service billings goals like a Midas shop.

Great garage, great family owned operation, I was really pleased with how I was treated and they got my truck fixed for a great price will return for all my automotive needs, thanks Earlys

I was told at installation of the product that it was quality OEM level glass and that it was under warranty for one year. I SPECIFICALLY asked as to the warranty and glass type, and was told it was American Made OEM quality with a warranty of 1-year. Four months after installation, all it took was a small peeble to make the glass crack and splinter. I have driven this same type of vehicle for decades and the OEM glass does not crack when hit by peebles EVER, it took a large rock to break the glass that was replaced and even then it was only a small crack. This is NOT quality glass, that was a lie. When I contacted the company about the warranty, they acted like they had no idea what that was. They then said maybe they could fill it FOR A FEE (warranty??), but they wouldn't come out for 4 days. I advised that the car cannot be driven with crack in location it is, and they installed the un-quality glass and lied to me about it, so they should make it a priority to fix it and maintain customer service. They refused to make any effort to fix their error in lying about the quality of the glass or the supposed warranty. Liars - Avoid them. BTW - This is not a professional company like they try to advertise. It is two guys working out of their house in Mesa. If you try to get anywhere, it is useless other than to file with the BBB, because it is just them and they can lie to you all they want and no one to check them.