On 1/4/2017, oil change, 1992 Chevrolet Caprice wagon. Manager said y... read more On 1/4/2017, oil change, 1992 Chevrolet Caprice wagon. Manager said you need new batter. I mentioned, 350 HP 5.7 litter V8, give me the biggest best most powerful batter. August 2, 2019 My Birthday, after teaching history public school, went to the bank...the car was just clicking. The manager at the bank gave me a jump start. Midas could not take me that night for battery, Break Masters took me, 157.99 ^60 months free replacement. It was just $20.00 to extend from 30 month. Mr. Manager at the Midas never mentioned the warranty. I called Midas the next day 8/3/2019, he would not get on the phone. I went in person, and he said to take the battery back and take uber to get to Shop. While calling Break Masters (I knew the would take the battery back, and Uber could not transport my car). I called Midas corporate on August 3, 2019, and they said someone will call you. I called back on 8/7, no one called me back, and I called on 8/16/2019 and Frank in Florida was worse then Frank, he was rude Frank. The Manager at the Franchise said he "already tolled me to take Uber". Midas corp will not help with Franchise. DO NOT GO TO THIS SHOP, poor work mechanics, poor customer service, poor they do not stand by their products/parts. On scale of 1-10. ZERO. Recap..Battery died on my Birthday, AAA takes 1-2 hours in the boil hot weather, I did not want to leave my 1992 Caprice Wagon outside of Midas in Tucson, better in my garage: Midas 8/2/2019 $161.99 (24 month battery warranty and they do not explain at time of purchase, they would not take me on 8/2/19. Break Masters did and 60 month replace at 157.99. The Midas (rude, mean, anti semetic, and not reliable, and hate on Tucson Teachers.
Recent went there and talked to a friendly guy Dustin. I had my oil ch... read more Recent went there and talked to a friendly guy Dustin. I had my oil changed, and my A/C checked. A week later, approximately 168 miles later. One morning my car wouldn't start. I checked the engine, and the oil was over filled by 1.5cm, approximately 1 quart. Which most people know overfilling oil is bad. I had to change the spark plugs since oil got all into it. When I changed the oil myself(I have back issues which is why I take my car in), the oil was pitch black like 3000 mile oil. The filter was used with scuffs on all sides. If I did not catch this when I did the costs would of been extremely high. So I did what a typical customer would do, call and complain about it. I got rude service from the manager Dustin, who eventually hung up on me over a 26.99 oil change. I DO NOT RECOMMEND going to Midas at all. I will not get my 40 dollars back, + time and parts to fix it on my own, but I will make sure no one else has this problem against. DO NOT TRUST THE MIDAS touch. The company is in Chapter 11 bankruptcy and will do anything to ripoff, cut corners, and cheat people out of their money. Even one person can make a difference.
Being from out-of-state I was concern on getting an honest evaluation ... read more Being from out-of-state I was concern on getting an honest evaluation on my front end problem. The noise when turning the steering wheel sounded serious. I figured it had to be a suspension problem. The mechanic at Alignment, Brake, and Suspension’s Specialists determine that the suspension was sound and that the car was safe to drive. If the noise persisted bring back the car for further evaluation. I could have been falsely charged for a fix but they charged nothing for their time looking for the problem. I highly recommend them for there honest treatment of customers.
