Bmw service near Arleta, CA

Dear Steve Italiano a.k.a. “Diesel Vehicle Service” I have been serving the city of Simi Valley and surrounding cities, in German auto repair, for the past 25 years. In that time I have built great relationships with all of my customers and earned their loyalty and trust. Not sure why you have chosen to go on the public forum “Google Business” and others and fabricate a story about your experience at my business? You did recently visit my shop twice. Once on 8/28/15 and again on 09/23/15 to drop off your 2003 Mercedes Benz 300D for services. I did not work on a Diesel CDI Mercedes wagon as you claim and did not perform the services you stated in your review. On your first visit you claimed your car would not shut off. We performed a diagnostic on the vacuum system, installed new vacuum elements, replaced 5 injector hoses, and performed a rear brake service and oil change. On your second visit you ordered all of your own parts and had them delivered directly to my shop, via UPS. I performed only labor on your vehicle which did not include replacing any injectors as you state. You picked up your car on Saturday 9/26/15 at 1:30 in the afternoon. I have the parts list and both service invoices from my shop to prove which services where done. You seemed very happy with the service my shop provided, you were smiling and you even shook my hand which I have all on my surveillance video. You then state in your review that you took your car to the Mercedes dealer and claimed I did not perform the work stated. That would be impossible since you posted your car for sale on Craigslist and Ebay on Sunday 9/27/15 (the very next day); the same day you wrote this fabricated review. Again I have proof and copies of both ads. You then went a step further and proceeded to write slanderous reviews about my business on Google Business using various aliases, i.e.: Beverly Hills Guy, John Gonham and Guy Fieri and posted a fabricated review on the MB World Forum under user name “BobC63”. You also proceeded to write slanderous reviews on my wife’s YELP work page, my dad’s YELP and Google work pages and my IT guys Yelp work page that are all completely false. I have filed a police report with the Simi Valley Police Department for the threats made in your review about impersonating me on the phone, canceling my insurance policy on my business and leveling my building. If anyone reads your 112 reviews on Yelp alone they will realize the type of person you are. You prey on other innocent businesses across the country, CA, PA and NJ, by writing bad reviews on YELP and GOOGLE. I know this because I have talked too many of them personally on the phone as well. You write racist remarks, use lewd language, make numerous threats and make many false accusations. Mr. Italiano, defamation and libel are illegal and punishable by law. The right way to resolve an issue with any business is to speak with the business owner and voice your concerns. Give them the chance to make things right before bashing them on the internet.

Owners, chief mechanic Chris is a native of Sweeden where he learned from the Volvo factory the highly technical applications of diagnostic techniques fixing Volvo automotive as well as the Saabs. Chris & his parents including cousin Jim worked at the Volvo factory. The mechanics working at Bertone has one common goal, customer satisfaction. None can compete with Bertone with consistent top quality service with very reasonable price. Bertone's customer base is built from repeat customers & referrals. Roger Valencia

Seidner’s Collision Center Alhambra was opened in 1988 as the third of twelve locations. We are proud to be partnered with Alhambra Mazda, VW of Alhambra and Alhambra Chrysler. All our technicians at our Alhambra auto body shop are I-CAR certified to ensure you receive the highest quality service. Seidner’s Collision Repair Alhambra has also been the recipient of AAA’s “Top Shop Award†consecutively from 2005-2009. This is the most honorable award the Automobile Club of California gives to its auto body repair providers and further confirms you are making the right choice in choosing Seidner’s Collision Center for your vehicle repairs.

one of the worst feelings as a car owner is when that red "check engine" light appears...ugh. i brought my truck in today knowing that robert & his crew would be honest with me and let me know if any repairs were truly needed. i feared it was my alternator, a very costly repair... turns out it wasnt, and was related to the ignition box which has been replaced earlier that morning. no repairs were needed! big sigh of relief! i continue to give this business my loyalty because i trust them. bonus is that you get a complimentary car wash with your service. win! win! thank you again silver star !!!

i really couldn't ask better, the service was great the mechanics were so friendly and showed me the exact problem. I then got invited into the waiting room where they put a movie of my choice and got the service i ever wished for, the price was excellent and very cheap i am definitely going to return to Del Rey Brakes & Alignment soon.