Tune up service near Azusa, CA

The staff was friendly and performed the alignment check quickly. I was concerned about possible frame damage on a used car that I was considering purchasing and they directly addressed my concern about that issue instead of simply telling me the car was aligned well. While waiting outside, they got a chair for me to sit in, so that was nice, too. Chris Morris

It was my first time going to The Great American Auto Center in Burbank and the reason I chose this Auto Center was because of so many good reviews I saw about Mr. John the owner of this Auto Center. I had a few deep scratches on my Honda Accord. John greeted me with a friendly smile and answered and explained to me in plain English how he would repair these scratches. John looked courteous and honest, and right off the bat he said to me that he will fix my car scratches at no cost to me because I'm a retired person, and I was amazed when I heard that. While I was waiting in his auto center, he spend about an hour repairing the deep scratches and touch up paints and the work he did looked great. I tipped him some but he didn't wanna accept the tip from me either. Mr. John is amazing and nicest guy in this type of business I've ever met. He's very professional and knows his work. I would definitely recommend John to anyone needing work done on their cars. From now on I'm his customer and he's my friend. Thank you John, Roobik V.

This was the only place that can get my tire on the fly. I have a tire size that's hard to find quickly and The pricing was perfect. The service was great!! And pretty quick. I came in today and will be back in a few weeks for more work. I had a screw that was in a very bad area of my tire preventing it to be repaired. Before they charged me for the tire they took a look to see if it was repairable. Thanks guys!! Darcie Ragans

This is one mechanic shop that you would like to visit when you really need your car fixed. They really take care of you, very honest, reasonable and they do things right the first time. My car is getting old and needs more maintenance and repair. I trust Bill, the head mechanic. Hassan M. Orange, CA

They have the best price in town. Let me say that a gain... THE BEST PRICE IN TOWN! I have never had a problem getting the best deal here. Plus, I can (normally) wait in the lobby for them to be done they work so fast. Jered Surber

I purchased a 2003 Mini Cooper from Orange Empire on 7-2006. After a couple of months, the car started acting up at 50-55 mph, it hesitated. I took it to a shop and they couldn’t find the problem. If you’re a Mini Cooper owner, you will understand where I’m coming from. Not any shop can diagnose these vehicles. I kept driving the car, but the problem persisted and I took it back to Orange Empire on the 7th month owning this vehicle. They kept the car for 2 days. They took it to Mini dealership to have it checked. When I got it back, the car was magically running fine again. I drove it without problems for almost a year and then the problem came back. I took it to a nearby shop. They stated that the transmission was the problem. Since then, I have goggled and researched a lot of about this problem. Dealers can get away by flushing, changing the oil and resetting the transmission. I called the dealer again and they refused to do anything about. Their favorite phrase is, you bought it “as-is” and suggested that next time I buy an extended warranty on a used vehicle. They sold me a car that had a bad transmission and they know it, they just don’t like to repair used cars they buy for retail. Instead they make them look presentable for purchase and screw buyers over. Check out their BBB complaints, they always have a comeback for every situation. I put in all my savings into this purchase and got ripped off. No one deserves this, no one! I would have NOT purchase 25k vehicle with a bad transmission. No one in their right mind would. We “consumers” trust that vendors will be honest and sell us decent vehicles. This vehicle was not inspected at all and of course I am no mechanic and couldn’t have possibly known that all this needed to be replaced. The car needs a new transmission, front/rear struts, power steering suction and return hose, marker light bulb and the replacement of the upper engine torque mount. I should have had warned others buyers earlier t