Scion service near Bellflower, CA

This company doesn’t take responsibility for damage caused by negligence of their mechanics. After four tows back and forth to their shop and a fifth to the shop that actually fixed the problem they don’t want to pay for what it costs to fix what was damaged caused at their shop, instead just want to offer a refund. This is like if they didn’t fix your brakes properly and you crash, they would just offer a refund on the brake job and not the damage caused by their negligence. It cost $650 to repair what their mechanic messed up and they want to offer me a $380 refund. Be aware, this company takes no responsibility for their actions. Off to small claims I go...

I CANNOT express enough how grateful the guys at American Tire Depot have been to me. As a single woman who knows virtually nothing about cars, I am so grateful to these gentlemen who have treated me in the same manner that I know they would want someone to treat their mothers, wives or sisters. They have kept my older car running and pieced together many times without overcharging or even charging me (for the small things) at all. I've also seen them do the same for men as well. This is quite surprising because they are a franchise, but they are all about providing excellent service and courtesy to their customers! Thank you Diego and Memo -Brandi King

My first visit for maintenance after my Mercedes warranty expired. The experience was overwhelmingly positive. Herbert has a professional calmness that exudes knowledge and confidence. You are immediately aware that you and your car are in good hands. Herbert's fees are fair and he will tell you exactly what your car needs- and perhaps more importantly, what your vehicle does not need. I am very pleased that I trusted Herbert with my C300 sport package AMG, and expect to return for any and all future service needs. sincerely, Stan Kelley

I took a 2004 Kia Optima to AER quite a while ago. I did some shopping around asking other Mechanic shops for prices and what they do. I settled with AER because they gave reasonable prices. After i left them the car, it took them maybe 2 days to call me back and tell of the additional parts my car needed and gave me a revised estimate. It was a bit more that i had thought it would be but i agreed to continue with the work. Starting from day one, it took them a little less than two weeks to repair my Kia. To this day I have not had any problems with them. Thank you AER for a great service.

The work was completed quickly and had no problems.

The staff was friendly and performed the alignment check quickly. I was concerned about possible frame damage on a used car that I was considering purchasing and they directly addressed my concern about that issue instead of simply telling me the car was aligned well. While waiting outside, they got a chair for me to sit in, so that was nice, too. Chris Morris

Decided to give this repair shop a chance since it's close to my house. The facility was clean and the manager Jonathan was very courteous. Oil change was done in reasonable time and price was great since I was able to use coupon. Jonathan was patient enough to answer any dumb questions I had after the service. Great shop!