Jaguar service near Berkeley, CA

I was looking for an honest, straight forward, no-glitz service shop who could take care of our 2 Subaru's. I Yelped the Walnut Creek area and found Car Doctor with straight A's. That piqued my interest. After reading the other reviews, I thought I would give Car Doctor a try. I know my cars histories inside out, as I keep a spreadsheet on their services, mileage when anything happens, etc. I even know how many millimeters are left on my brake pads. I was 99% sure I needed rear shocks, and I knew the rear brakes on the wagon were very low. And that's what also Car Doctor said. No up sale, no gimmicks, just the honest truth.

Sunset Garage deserves more stars than 5. I have fired so many mechanics in my life, and it must have been because I was waiting to find Georges and his crew. I have been using them for well over ten years and am one of their biggest fans. I ALWAYS recommend them anytime somebody brings up an auto issue. They can fix just about any auto out there, and can even tell you the "lemons" to avoid when you are out looking for a new or newer vehicle. Again, THANKS GEORGES!! You are the best. Steven H. San Francisco, CA

The guys here are always straight forward. Good prices and I don't feel like I'm paying for services that I don't need. I've been taking my personal car here for awhile and the company I work for gets their services done here. John S. Antioch, CA

I took my car here for what turned out to be a simple, small electrical issue. Instead, Carlos told me I needed a fuel injection flush - one of those things they upsell you too when you go to an oil change place. Only this one cost over $300! Carlos assured me that the problem was resolved. I ended up stranded at the side of a freeway two miles away. I had to get the car towed at a cost of over $150! The solution was easy, took 10 minutes, and cost me nothing at the place I towed it to. When I called Carlos to tell him I was stranded at the side of the freeway because of his poor workmanship, his attitude was dismissive, condescending, and unhelpful. He proceeded to tell me that he doesn't guarantee that his workmanship will fix the problem. Really? Imagine if your doctor treated you that way. Basically, he took my money and did nothing. I get the feeling that this place once was a good shop, but someone got greedy and dishonest. To be certain, Carlos is a good talker. He seems sincere and knowledgeable. But the emphasis here is on SEEMS.

Great team and excellent service at R&I. Rey has has been our family's mechanic for years and I wouldn't go anywhere else. Gabe Overbay

Robert is a top notch professional. He showed up on time, let me know what he was going to do, and when he would be finished. He even checked with me a couple times along the way to ensure he was doing the work I wanted him to do and did not try to steer me toward higher priced options that he thought would show little to no benefit. My car looked like it had been to Hell and back, but with Robert's magic, it looks almost new! I would highly recommend his services to anyone who wants his or her car detailed with extreme care. You will not be disappointed.

1

Super sweet crew. Quick quality work. Just makes you feel safe. Keurig coffee with variety creamers. - Denean Garret

Came in for regular service. In and out the same day.

John is pleasant to deal with, asks pertinent questions, gives reasonable estimate as to time and cost. Delivers as promised.

I took in my 2007 Nissan Murano because the dealership said I had both exhaust manifolds cracked and leaking. Niki and his team discovered that I really only needed one replaced and the other would be fine for a few more years. This saved me a lot of money and I never would have known the difference! I appreciate the honesty. The other thing to mention was that they ran into some issues with the replacement because the old one was so beat up. Niki said it would take another day to complete, but I was going out of town with my family. He and one of his mechanics worked extra hard and got it done in time. Very good service! -Patrick Naylon