Scion service near Berkeley, CA

I took my car here for what turned out to be a simple, small electrical issue. Instead, Carlos told me I needed a fuel injection flush - one of those things they upsell you too when you go to an oil change place. Only this one cost over $300! Carlos assured me that the problem was resolved. I ended up stranded at the side of a freeway two miles away. I had to get the car towed at a cost of over $150! The solution was easy, took 10 minutes, and cost me nothing at the place I towed it to. When I called Carlos to tell him I was stranded at the side of the freeway because of his poor workmanship, his attitude was dismissive, condescending, and unhelpful. He proceeded to tell me that he doesn't guarantee that his workmanship will fix the problem. Really? Imagine if your doctor treated you that way. Basically, he took my money and did nothing. I get the feeling that this place once was a good shop, but someone got greedy and dishonest. To be certain, Carlos is a good talker. He seems sincere and knowledgeable. But the emphasis here is on SEEMS.

Robert is a top notch professional. He showed up on time, let me know what he was going to do, and when he would be finished. He even checked with me a couple times along the way to ensure he was doing the work I wanted him to do and did not try to steer me toward higher priced options that he thought would show little to no benefit. My car looked like it had been to Hell and back, but with Robert's magic, it looks almost new! I would highly recommend his services to anyone who wants his or her car detailed with extreme care. You will not be disappointed.

1

Super sweet crew. Quick quality work. Just makes you feel safe. Keurig coffee with variety creamers. - Denean Garret

Came in for regular service. In and out the same day.

John is pleasant to deal with, asks pertinent questions, gives reasonable estimate as to time and cost. Delivers as promised.

These guys fixed a nail in my tire. I didn't have an appointment, and they fit me in. They said it would take 40 min and it took 40 min. I killed time in the shopping centre across the street. Nice guys, everybody smiling. Fair prices. Give them a shot!

I brought in my 1987 Dodge B150 van. Yes, a really old van that wouldn't pass smog. A "gross polluter" per the smog shop. Michele and Dennis worked on my car diligently to figure out what the issue was. Turns out the timing was way off. After 2nd smog test, the van no.'s were really good to a low emissions vehicle. Yeah! Dennis also pointed out that my steering column was very loose. In the past, I've been told that the whole steering column needs to be replaced. But here at GF Automotive, it might be repaired, saving me a whole lot of money. GF is an honest auto mechanic shop. Hard to come by these days. Thank you Michele and Dennis for all your help!