Tire repair service near Brisbane, CA

Brian very patiently and expertly diagnosed the reason for my engine suddenly shutting down for apparently no reason.

Car shaking while driving at speed. Seemed obvious alignment problem. Had alignment done. Received car back WITH NO COMMENT. I drove car and shaking still there. Took car back to tire/alignment shop. Now they tell me it’s the shocks. Something they probably should have noticed and told me already. But I know a little something about cars and it didn’t seem right to me; the car clearly passed the bounce up-and-down test. So I took the car to Expert Auto Care (EAC) being reviewed here. They put the car up on the rack, and within minutes came back to me to show me rattling tie-rod and bad ball joint…OBVIOUS, they were so bad. On the opposite side they showed me an adjustment nut was rust-locked into place and rounded-off. It obviously didn’t happen within the last week, when I had the alignment done, because of the corrosion. You would think the alignment shop would have noticed and told me that too. And how the heck could they do an alignment with either of those problems??? Also, they showed the tire shop we got the tires from (not aligned so), used a single 6oz weight for balancing. EAC said maximum single weight to use, according to state regulations, was 2oz. This is something else you’d think would be noticed by the alignment shop. All in all, EAC ball parked a couple of thousand dollars to service a $2000 car, and suggested it might be better to buy a new/newer car, and we should go home and think about this. Which was very good of them. (Not that I wasn’t going to do that anyway). On the shop wall there is cost of service, and the 20-25min diagnosis should have run between $60-$95, but EAC charged me nothing $0. Which was very very kind of them. I can highly recommend EAC for, at least, diagnosis service honesty. And, based on EAC’s diagnosis (which they showed me) I cannot recommend “Wheel Works of Mt. View” for suspension work.

This is the place I will return again and again! I am very impressed on how they handle the entire process of my car trouble. I was changing out my drive belt and ac belt, not only their price was more than reasonable but their work was spot on! I was able to get in and out fast. Also ask for an oil change while I’m there and it was not a long wait at all! They were upfront about the cost and give me a detailed break down. They also warned me about taxes and fees that may apply later at check out. No hidden cost that will surprise you later. Overall, I am very pleased with my service and I will return with both my cars for any service needs. Thank you RC auto for taking care of my car! Ben Chang

The guys here are always straight forward. Good prices and I don't feel like I'm paying for services that I don't need. I've been taking my personal car here for awhile and the company I work for gets their services done here. John S. Antioch, CA

I love going to Clayton Valley Auto Service as Jeff and all those who work there are friendly, knowledgeable and do a very good job. When I had a check engine light Jeff's dad told me right off the top that it could be 4 or 5 different things and they would start out with the least expensive until they found out what the trouble was. I'm still driving that van around 5 years later. I really appreciate the great service they give. They are really great for routine maintenance, and wonderful when I have emergencies.

Customer service is great: courteous, thoughtful and professional. They take the extra step in making sure I'm satisfied with the work being done. Gary G.

Jaclyn and her team are the best. I have 3 cars that I bring to her for all the services and they do an outstanding job. Just recently I brought a vehicle in for a major repair and I was leaving on a business trip. Once the repairs were made, Jaclyn drove it up to my home in San Francisco to personally deliver it to my wife while I was away. Now that's top notch customer service. I highly recommend this business and will continue to be a loyal customer for years to come. Patrick Banahan