My first visit for maintenance after my Mercedes warranty expired. The... read more My first visit for maintenance after my Mercedes warranty expired. The experience was overwhelmingly positive. Herbert has a professional calmness that exudes knowledge and confidence. You are immediately aware that you and your car are in good hands. Herbert's fees are fair and he will tell you exactly what your car needs- and perhaps more importantly, what your vehicle does not need. I am very pleased that I trusted Herbert with my C300 sport package AMG, and expect to return for any and all future service needs. sincerely, Stan Kelley
Leave nothing in your car glove box. Our El Dorado Park senior citizen... read more Leave nothing in your car glove box. Our El Dorado Park senior citizen year-long parking permit was stolen. Clearly, there is someone at Carwood Car Wash going through glove boxes. If that were not bad enough, my wife had to stop the individual cleaning the car from spraying the front car window on the inside. She had made it clear that we have cameras (a Subaru) and spraying actually can damage the cameras, per the dealership and the car manual. We talked to Abel about the parking permit, but he insisted his staff would never do anything wrong. The pass was in the car when my wife drove there. When she left, it was gone. Shame on Abel and same on the person who stole it. My wife gave the staff a generous tip and the staff felt it was okay to steal from an old lady. My wife has taken the car there for years.
I found Mobile Detail Services on the web. Scheduled service online ht... read more I found Mobile Detail Services on the web. Scheduled service online http://MobileDetailServices.com. My black Mercedes had some overspray, fine scratches and bird droppings on my car. The experience and knowledge of the detailing technician was excellent. My paint looks show car ready and the interior looks brand new. The interior leather conditioning, interior fabric guard and show room engine detailing service was included in my online purchase. Added bonus the VIP Consultation includes bumper to bumper analysis of recommended services and this is available at your home or business location. Best experience, highly recommend.
