Tune up service near Carlsbad, CA

I called requesting the cost of a synthetic oil change for a 2010 Camaro. An Asian man hastily quotes $68.95 and states there's no wait and to come now. So I do. Within 10 minutes of dropping my car off, he says I have a different kind of oil filter and says add $10 more. I reluctantly agree but frustrated that I have to pay more. 20 minutes later he says my car took an extra quart of oil and to add another $10. What am I supposed to do at this point. I say OK but expressed my great disappointment considering I called specified my vehicle and he quoted a price. He claims he didn't know. I called his bluff. The Asian guy (says Oscar on his shirt) has worked there for 10 years plus. He knows cars and knows exactly what it takes for a 2010 Camaro. I walked out of there having paid $95 for an oil change. I know synthetic oil changes cost more, but that is out of control. I WILL NOT RETURN TO RAY'S INSTA-TUNE AGAIN. YOU BURNED A LOCAL CUSTOMER. Oscar pointed out to me I'm not paying anymore than anyone else, so I wouldn't think he was gouging me. That's not the point. I called requesting a quote, made it clear what car I have and he used the ploy of "yea yea $68.95, you come now, bay open, no wait" knowing what my car takes and would increase the costs once he got my car in the shop. That's bad business.

Brought my Honda Element in for an oil leak. Other place wanted to replace head gasket, but Rusty diagnosed it to just the valve cover gasket and camshaft end caps. Saved me from unnecessary repairs. BnC seems to be very honest and only fix what really needs to be fixed. They are not trying to sell you or talk you into all kind of repairs. I can highly recommend them and will bring our cars there for any needs in the future.

I have been a customer of Frank's for 7 years. I purchased my wife's Mercedes from Frank's and take both her car and my Porsche there for regular service. And for any repairs. They do beautiful paint work too. Frank's knows these cars and they make owing them affordable. Thank you Franks!

Have been using them for several years fair and good service

I am writing this for my husband I can't believe he had such a good mechanic under wraps and does not share with others. All you women out there that are afraid to trust a mechanic call John.he is a good honest guy and we'll treat you fairly. My husband has a race car and only trusts it to John. His experience and dedication to his industry is amazing, and he his loyalty to his clients is legendary. If you need work on a European or import car he is your guy.

Great service, wasn't pushy, I could lookup the exact price of the tires that I wanted online. Very honest and helpful individuals, Mike was the best! Darius Guerrero

Absolutely love this place! We have both bought a car through JP, and take our other MBs here for Service. They do an excellent job! We had a VERY bad experience at the main MB dealership in Laguna Niguel and were lucky enough to fine Rubens! They know what they are doing and are good at it! Kim Owner-Parker

Always in good hands!!! This is the only place I ever take both my vehicles. All of my friends get referred here as well. Tim & Chris are top notch and honest! Thank you guys for everything you do for me!!!! Couldn't be any happier!!!! Cindy D. Santee, CA