Chevrolet service near Concord, CA

I took my car here for what turned out to be a simple, small electrical issue. Instead, Carlos told me I needed a fuel injection flush - one of those things they upsell you too when you go to an oil change place. Only this one cost over $300! Carlos assured me that the problem was resolved. I ended up stranded at the side of a freeway two miles away. I had to get the car towed at a cost of over $150! The solution was easy, took 10 minutes, and cost me nothing at the place I towed it to. When I called Carlos to tell him I was stranded at the side of the freeway because of his poor workmanship, his attitude was dismissive, condescending, and unhelpful. He proceeded to tell me that he doesn't guarantee that his workmanship will fix the problem. Really? Imagine if your doctor treated you that way. Basically, he took my money and did nothing. I get the feeling that this place once was a good shop, but someone got greedy and dishonest. To be certain, Carlos is a good talker. He seems sincere and knowledgeable. But the emphasis here is on SEEMS.

I was looking for an honest, straight forward, no-glitz service shop who could take care of our 2 Subaru's. I Yelped the Walnut Creek area and found Car Doctor with straight A's. That piqued my interest. After reading the other reviews, I thought I would give Car Doctor a try. I know my cars histories inside out, as I keep a spreadsheet on their services, mileage when anything happens, etc. I even know how many millimeters are left on my brake pads. I was 99% sure I needed rear shocks, and I knew the rear brakes on the wagon were very low. And that's what also Car Doctor said. No up sale, no gimmicks, just the honest truth.

My VW Jetta was in a minor accident but it required replacing a door and fixing the suspension system. Ed worked with me and was very professional and attentive. He called often to let me know the status and went the extra mile in all ways. My car now looks like new and actually drives better than it did before as the suspension system feels tighter. I would recommend anyone I know to use their service!

Smog & Go is located at a great location in Walnut Creek. We are a certified Smog Check California Station and can smog all vehicles including gross polluters, Test Only vehicles and vehicles requiring regular smog checks. Our ASE Certified technicians operate a State-of-the Art Smog testing equipment and service is fast.