Had a hard time with your company. I took my car over there expecting ... read more Had a hard time with your company. I took my car over there expecting one price. And they gave me a price that was triple. The price allow me to keep the car there for a week after paying the bill and then told me I need to pick my car app that day even though I had the money to fix it. You guys were horrible and give me time to fix it.
My first visit for maintenance after my Mercedes warranty expired. The... read more My first visit for maintenance after my Mercedes warranty expired. The experience was overwhelmingly positive. Herbert has a professional calmness that exudes knowledge and confidence. You are immediately aware that you and your car are in good hands. Herbert's fees are fair and he will tell you exactly what your car needs- and perhaps more importantly, what your vehicle does not need. I am very pleased that I trusted Herbert with my C300 sport package AMG, and expect to return for any and all future service needs. sincerely, Stan Kelley
Star Auto Service is amazing. They really do the job right and take c... read more Star Auto Service is amazing. They really do the job right and take care of their customers. From the shuttle service to calling and giving me updates, I really appreciate their attention to detail. They even gave me a loaner car -- a Mustang which is considerably cooler than the minivan I left for repair. I've had a problem with an automatic side door that wouldn't stay open. The dealer spent an entire day and insisted I'd have to replace the whole door. I brought it to Star Auto and they were able to fix it for a fraction of the cost. They sent me a diagnostic of the whole car with pictures identifying the problem. Excellent service and great repair. A+++++ Jodi B.
