Steering repair service near Diamond Bar, CA

Let me tell you about JCW Auto Repair. On 8/9/2024 I was traveling from Berkeley CA after visiting my son, daughter in law and toddler grandson back to my home in north coastal San Diego. I had my 5 month old Corgi puppy with me, (she was a champ the entire trip). I noticed during the grapevine approaching the LA National Forrest the engine seemed to be working hard. I saw freeway signs recommending drivers turn off their AC during the steep grades and incline and I did so. Google maps redirected me to go through Pasadena to SD vs LA as LA rush hour traffic was slammed on Friday. Travel slowed considerably and I noticed my temperature gauge starting to rise in the stop and go traffic. I turned off the AC again, it was 107 degrees outside. Across the freeway from me was a Subaru car dealership, but it was now 5:01 and I know the service dept would be closed. I took the very next exit as I could see it was an industrial area and there had to be something there. I pulled over in some shade to let the car temp gauge to cool down. I saw the car repair shops were all closed. I thought about calling AAA, but what could they do other than tow me? I called my brother in law in SD, he had me pop the hood and check the coolant which was almost empty. He directed me to drive a few miles just west of my location to an O'Reilly auto parts store and he would coach me how to add the coolant. I started to drive about a block and found JCW Auto repair with the bay doors still open. It was clear everyone was closing up but stayed to help me. Jed immediately went to work, I popped the hood, he could smell the radiator heat. Jed immediately noticed my radiator cap was broken. I explained I had taken my Subaru to the dealership two days prior to my road trip to have the oil changed, tires rotated and the fluids all checked. Jed said the service department should have caught this broken radiator cap. Two jugs of coolant. Jed tried to find a used radiator cap that would work, he finally took one off his own personal vehicle that fit my Subaru. Jed cautioned me to drive the rest of the way to SD at normal speeds with no AC. It was blazing hot out there. He even gave me a jug of water if the temp gauge started to rise again and explained do not open the cap until it cools down. Jed seemed genuinely concerned and worried but felt I should be able to make it to San Diego if I take it easy. I asked Jed how much I owed him and Jed told me to give him whatever I thought was right. I am a widow traveling alone, I am beyond grateful for Jed dropping what he was doing to take care of me and get me on my way. He had along day at work and was ready to go home. Jed really saved me and my little puppy. He saved me an expensive repair bill or even my car breaking down on the freeway. I shudder at the danger of that. My sons and my family are exceptionally grateful too. It should be noted when I got to San Clemente I turned the AC on and the temperature gauge never moved from the middle center line. It was so chilly in the cabin my fingers and feet were numb with cold air. I would definitely, most assuredly take my vehicles to JCW Auto repair for all my service needs and might even drive to Azusa from SD for such quality excellence in service. This is the America I grew up in, where there was honesty, integrity and high moral character among our car mechanic professionals, where a handshake was considered to have as much value associated with it as a man giving his word of honor. JCW is exceptional car service care. Jed and his crew are consummate professionals. Again my profound heartfelt thanks

Star Auto Service is amazing. They really do the job right and take care of their customers. From the shuttle service to calling and giving me updates, I really appreciate their attention to detail. They even gave me a loaner car -- a Mustang which is considerably cooler than the minivan I left for repair. I've had a problem with an automatic side door that wouldn't stay open. The dealer spent an entire day and insisted I'd have to replace the whole door. I brought it to Star Auto and they were able to fix it for a fraction of the cost. They sent me a diagnostic of the whole car with pictures identifying the problem. Excellent service and great repair. A+++++ Jodi B.

First clue, ripped off, the bad about a 22 year old after a 31 year seasoned businessperson. Ray

My wife’s expedition blew a heater hose while at Coffee Bean with steam coming out from under the hood she drove next door to American Tire. The guys “T” as in Mr. T was very helpful, even assisting her a tow to the dealer through AAA (garages don’t typically assist you going elsewhere, but they were helpful). Upon arriving to assess the problem I realized the “new” heater hoses are not hoses at all but rather multisegment manifolds. I felt comfortable with everything explained, they confirmed that the parts were available and it would be done by the end of day and it was. Very happy with the service and how we were treated. 5 star all the way!

Very helpful, knowledgeable and accommodating. They should change their name because they do much more than just tuneups and lube jobs. And, as a bonus, they are quick and friendly. One of the employees even offered to give me a ride there and back when my car had to be kept for a few days.

I have over 35 years of experience in the automotive repair field and we proudly serve the Upland, California and surrounding areas of Southern California. We take pride in our fast, courteous, dependable service to our customers, we are here for you. For your convenience, we are open 6 days a week, all repairs are backed by a 1 year 12,000 mile warranty.

Established in 2000. I Erick Voss started Euro West Rovers back in 2000 then I moved on 2006 to Fullerton, Were I had a small custom shop for 8 years. Manny worked with me at Euro West for the 6 great years that I owned it and continued to work at Euro West after I moved on. One day him and I got to talking about how much fun we had at Euro West and decided we should join forces and work together again. So we looked for a new shop and found this building in April 2015 with 11,000 sq ft. this place will give us the opportunity to do the work and service that we feel is lacking in the service industry with honesty and integrity. Manny and I put our hearts and souls in everything we do for our customers and we are here for the long term! We have an open door policy, so if you are in the neighborhood come by and check us out!

i came here for a smog and repair because my car wasnt going to pass. very good customer service they speak one on one with you and in spanish ! very affordable prices, better than most places. they get straight to the problem and fix it.

Excellent service! Jonathan helped me get my car rolling strait and even got me lunch. Ill definitely be back Jerry Ryan

This place is a scam and rip me off.... took my car in for not starting. they piggy back a connector to my fuel pump relay and charged me for something that it was not even replaced!!!! found out from another shop when the car have the same issues and symptoms. DON'T TAKE TO THIS PLACE!!! call them and never call me back. DO NOT TAKE TO THIS PLACE!! THEY RIP PEOPLE OFF THE OWNER IS A CROOK!!!

Brought my Honda Accord in for ac repair, the guys at aa fixed it right away and gave me a great price. I have found my auto repair shop!

This place is awesome. I was looking for a place near me that could perform an alignment on my 2007 Ford escape. The manager there (Don) gave me a great deal, presented me with excellent customer service and treated me like a human being. I don't normally post reviews but I was moved to do so after my experience here. Thanks guys... Richard Forte