Suspension repair service near Foster City, CA

When rating something you don't know a great deal about and whose quality is not immediately apparent, like auto repair, pretty much the entire experience is based on the honesty of the person you deal with, and the price. I've dealt with this place twice, and it was absolutely genuine, as well as affordable. Highly recommend.

Car shaking while driving at speed. Seemed obvious alignment problem. Had alignment done. Received car back WITH NO COMMENT. I drove car and shaking still there. Took car back to tire/alignment shop. Now they tell me it’s the shocks. Something they probably should have noticed and told me already. But I know a little something about cars and it didn’t seem right to me; the car clearly passed the bounce up-and-down test. So I took the car to Expert Auto Care (EAC) being reviewed here. They put the car up on the rack, and within minutes came back to me to show me rattling tie-rod and bad ball joint…OBVIOUS, they were so bad. On the opposite side they showed me an adjustment nut was rust-locked into place and rounded-off. It obviously didn’t happen within the last week, when I had the alignment done, because of the corrosion. You would think the alignment shop would have noticed and told me that too. And how the heck could they do an alignment with either of those problems??? Also, they showed the tire shop we got the tires from (not aligned so), used a single 6oz weight for balancing. EAC said maximum single weight to use, according to state regulations, was 2oz. This is something else you’d think would be noticed by the alignment shop. All in all, EAC ball parked a couple of thousand dollars to service a $2000 car, and suggested it might be better to buy a new/newer car, and we should go home and think about this. Which was very good of them. (Not that I wasn’t going to do that anyway). On the shop wall there is cost of service, and the 20-25min diagnosis should have run between $60-$95, but EAC charged me nothing $0. Which was very very kind of them. I can highly recommend EAC for, at least, diagnosis service honesty. And, based on EAC’s diagnosis (which they showed me) I cannot recommend “Wheel Works of Mt. View” for suspension work.

Great service on my mercedes sl500 all the electrical work now great job thanks

I own a 2000 Porsche Boxster with 61,000 miles, so I came for the 60,000 mile service. I had an extremely positive experience at Zentrum. Three words come to mind with regard to Zentrum Motors…CUSTOMER SERVICE, HONESTY and WOKMANSHIP. Joe greeted me, sat me down and assessed my needs. I told him that I was concerned about the rib belt. I had purchased the car recently and was unsure if the rib belt had been changed. As it turned out the rib belt was good and it did not need changing They could have told me different and I would not known the difference. They replaced the spark plug coils as they were cracked. And repaired/replaced leaking sparkplug tubes among other things. The car is now running soooo good. And a gain of 3 miles per gallon is the tangible proof. From here on out only Zentrum will touch my Porsche. Robert Reed

OMG SO GLAD WE FOUND THIS PLACE!! My Porsche needed the "dreaded" IMS bearing and I didn't know where to take it that wouldn't "bend me over" and this place was GREAT!! They were priced right and provided us with SUPERIOR service that made us comfortable with leaving our car while it was being repaired. The owner/manager explained EVERYTHING that my 911 needed and would need in the near future and had an exceptional knowledge and working history with 911 Porsche's. I also noticed while there that they work on BMW and Mercedes so I will also be bringing my other cars here as well! My Porsche RUNS GREAT and we can't thank Joe, Annie and their staff enough for making this such an easy,fast and educated experience!! We can't say ENOUGH good things about this shop! Nice to find such an honest and personable place to take our European cars!

Very nice experience

Had my first experience with Pat's Garage when I took in my 2012 Fisker Karma for routine 10K mile service. Every aspect of the experience was terrific, starting with the initial consultation and advice, scheduling, reception, the work itself, and delivery. Pat and his crew are extremely knowledgeable about this rare car, and very professional and helpful throughout the process. I know that Pat is a Karma owner and enthusiast himself, and quality of service and work reflects his passion for the car. Behrooz Shariati

I've been bringing my car here since I bought her and have received excellent service every visit. German is an exceptional business owner and very pleasant to work with. He is great at explaining things to someone who is not car savvy at all! Danisela Mancia

1

Excellent friendly service, they know what they're doing! Tom G. 2010 Honda Accord San Francisco, CA

The service at Advanced Autowerks was great--best price I found in the area and a friendly staff. All my questions about the service, car, and future services were answered! Kyle took the time to explain details about my tires to me, and even followed up with a link to an article that gave more details about my question. That is customer service! Sophia L. Stanford, CA

I research the heck out of my shops because I care about my car. Jay was highly rated, and I was given a casual recommendation through FB. I pulled the trigger and brought in my '06 BMW for some scheduled maintenance. I got my rear brakes done, a coolant flush, and a brake flush. I quoted the same work through the dealer just up the street and Jay came more than 30% cheaper. He dropped me off at work, and also picked me up as well. Now that's service. He sent me pictures of the parts he replaced and kept me updated on the progress. It seems simple that someone would think to do this now, but most don't and I appreciate it. Never felt pressured or pushed. He explained everything and was very knowledgeable about my car. Since he worked at BMW SF for over 17 years, I thoroughly trust him. He is definitely my new go to guy for BMW Service. Thanks!

The Garage has been my place to go - finally a place I can trust and with really good knowledge of what they do best - Repair Vehicles! They are very friendly especially Warren. They always take me in even when it's a last minute emergency. Their estimates are very good. They work long hours. Most importantly, they care about their reputation. They certainly have me as a long term repeat customer and I really appreciate all the good work you guys have done in the past!