Retail tire service near Hayward, CA

Car shaking while driving at speed. Seemed obvious alignment problem. Had alignment done. Received car back WITH NO COMMENT. I drove car and shaking still there. Took car back to tire/alignment shop. Now they tell me it’s the shocks. Something they probably should have noticed and told me already. But I know a little something about cars and it didn’t seem right to me; the car clearly passed the bounce up-and-down test. So I took the car to Expert Auto Care (EAC) being reviewed here. They put the car up on the rack, and within minutes came back to me to show me rattling tie-rod and bad ball joint…OBVIOUS, they were so bad. On the opposite side they showed me an adjustment nut was rust-locked into place and rounded-off. It obviously didn’t happen within the last week, when I had the alignment done, because of the corrosion. You would think the alignment shop would have noticed and told me that too. And how the heck could they do an alignment with either of those problems??? Also, they showed the tire shop we got the tires from (not aligned so), used a single 6oz weight for balancing. EAC said maximum single weight to use, according to state regulations, was 2oz. This is something else you’d think would be noticed by the alignment shop. All in all, EAC ball parked a couple of thousand dollars to service a $2000 car, and suggested it might be better to buy a new/newer car, and we should go home and think about this. Which was very good of them. (Not that I wasn’t going to do that anyway). On the shop wall there is cost of service, and the 20-25min diagnosis should have run between $60-$95, but EAC charged me nothing $0. Which was very very kind of them. I can highly recommend EAC for, at least, diagnosis service honesty. And, based on EAC’s diagnosis (which they showed me) I cannot recommend “Wheel Works of Mt. View” for suspension work.

Very nice experience

Had my first experience with Pat's Garage when I took in my 2012 Fisker Karma for routine 10K mile service. Every aspect of the experience was terrific, starting with the initial consultation and advice, scheduling, reception, the work itself, and delivery. Pat and his crew are extremely knowledgeable about this rare car, and very professional and helpful throughout the process. I know that Pat is a Karma owner and enthusiast himself, and quality of service and work reflects his passion for the car. Behrooz Shariati

I've been bringing my car here since I bought her and have received excellent service every visit. German is an exceptional business owner and very pleasant to work with. He is great at explaining things to someone who is not car savvy at all! Danisela Mancia

1

Excellent friendly service, they know what they're doing! Tom G. 2010 Honda Accord San Francisco, CA

I never thought I'd find a mechanic that would delight me enough to write a 5 star review, but this place is different than any other auto mechanic I've ever dealt with.I came in for regular 30K service and spongy brakes, expecting a costly brake job, among other things. After dropping off the car, my phone rang a short while later. I answered, going into my typical defensive mode that I've grown accustomed to from past experience with auto mechanics, ready to question every single thing "wrong" with the car and the thousands of dollars about to be estimated to fix it."Your car's fine," said the voice on the other end. He explained that the brakes had plenty of life left and just needed to be bled. The only thing needed was an oil change and new air filter. The honest diagnosis was the most refreshing words I've ever heard coming through the phone from an auto mechanic

I've been using Prestige Auto for my car for 20 years and have always found their service to be reliable and cost-effective. It's my go-to place for all my service needs. Thanks Tom & Harry!

The service at Advanced Autowerks was great--best price I found in the area and a friendly staff. All my questions about the service, car, and future services were answered! Kyle took the time to explain details about my tires to me, and even followed up with a link to an article that gave more details about my question. That is customer service! Sophia L. Stanford, CA

The Garage has been my place to go - finally a place I can trust and with really good knowledge of what they do best - Repair Vehicles! They are very friendly especially Warren. They always take me in even when it's a last minute emergency. Their estimates are very good. They work long hours. Most importantly, they care about their reputation. They certainly have me as a long term repeat customer and I really appreciate all the good work you guys have done in the past!

The Best body and paint work I've seen thus far. I highly recommend Spectrum, I recently had my BMW hit from the side and the paint and body work looks as if nothing happened, blended well and you can never tell it was hit! There reasonable, trustworthy and most important fast! They won't have your car on the back burner, will expedite quickly while being precise! They do everything from classics to common cars to expotics this is a great body shop! A+++ :)

I research the heck out of my shops because I care about my car. Jay was highly rated, and I was given a casual recommendation through FB. I pulled the trigger and brought in my '06 BMW for some scheduled maintenance. I got my rear brakes done, a coolant flush, and a brake flush. I quoted the same work through the dealer just up the street and Jay came more than 30% cheaper. He dropped me off at work, and also picked me up as well. Now that's service. He sent me pictures of the parts he replaced and kept me updated on the progress. It seems simple that someone would think to do this now, but most don't and I appreciate it. Never felt pressured or pushed. He explained everything and was very knowledgeable about my car. Since he worked at BMW SF for over 17 years, I thoroughly trust him. He is definitely my new go to guy for BMW Service. Thanks!

I highly recommend Euro Japan Auto works - Essy and his team have work on my cars for the past 9 years - I've always received top notch service. honest assessment of issues with my car....Lady's this is the mechanic to go to !!! Essy and his team are awesome !!!

Smog, Brake and Lamp inspections, Auto repair and maintenance, new and used tires. ASE certified mechanic.

Customer service is great: courteous, thoughtful and professional. They take the extra step in making sure I'm satisfied with the work being done. Gary G.

Jaclyn and her team are the best. I have 3 cars that I bring to her for all the services and they do an outstanding job. Just recently I brought a vehicle in for a major repair and I was leaving on a business trip. Once the repairs were made, Jaclyn drove it up to my home in San Francisco to personally deliver it to my wife while I was away. Now that's top notch customer service. I highly recommend this business and will continue to be a loyal customer for years to come. Patrick Banahan

My rear bearing was completely screwed and they fixed it in a short amount of time but what was even better was the price and most importantly the customer service. They were extremely nice and made sure I understood the problem. They fixed my car in no time. I will definitely come back to them! Although hopefully I don't have to!