Leave nothing in your car glove box. Our El Dorado Park senior citizen... read more Leave nothing in your car glove box. Our El Dorado Park senior citizen year-long parking permit was stolen. Clearly, there is someone at Carwood Car Wash going through glove boxes. If that were not bad enough, my wife had to stop the individual cleaning the car from spraying the front car window on the inside. She had made it clear that we have cameras (a Subaru) and spraying actually can damage the cameras, per the dealership and the car manual. We talked to Abel about the parking permit, but he insisted his staff would never do anything wrong. The pass was in the car when my wife drove there. When she left, it was gone. Shame on Abel and same on the person who stole it. My wife gave the staff a generous tip and the staff felt it was okay to steal from an old lady. My wife has taken the car there for years.
Dented my car and refused to take responsibility for it. Owner clai... read more Dented my car and refused to take responsibility for it. Owner claimed they never made mistakes and never got complaints, and insisted the car was already dented. It wasn't.
My cash passport /mastercard that was STOLEN was used twice to make p... read more My cash passport /mastercard that was STOLEN was used twice to make purchases at your servo at 9.03am and 9.07am on July 25th, 2012 - how can these purchases be approved by you?????? the card is chip and pin protected. They had the card but DID NOT have the PIN ?????? This matter is being investigated. Thought I would let you know cause if it happens again, you will be the one footing the bill for these illegal transactions.
