Stay Away from this shop. Dropped my 2011 International Prostar in for... read more Stay Away from this shop. Dropped my 2011 International Prostar in for AC repair compressor was not staying on and engine fan was staying on to much. After two days $1,060.00 later still had same problem. And very BAD workmanship filter was left out, high and low pressure switch was cut and left open with wire cut in half and left. Bolts that hold the ac hose were missing and they used zip ties in the place where bolts were. Yes after taking it back the following Monday they made it right after telling them that the same person was not to ever touch my truck again. How ever the AC was working but when I picked it up now the Engine brake, traction control. tractor ABS. and Trailer ABS lights were all staying on and no jake brake at all. After they looked at the fuse panel I was told they could not do anything about it. That I had to take it to the International dealer. after the dealer checking codes they found out that Bonander had moved breakers in places that had nothing and left them out of where they belonged and left some just laying on their side not plugged it. Total of 3.5 days $1.060.00 I Wont ever be back.
I called Mike for an estimate to fix our car. He communicated clearly ... read more I called Mike for an estimate to fix our car. He communicated clearly with me his fee structure, right up front. He came out the next day to look at our vehicle right where it was parked, which was in front of our house. After his initial diagnosis, we discussed his plan to fix the oil leak and the total cost. He said he never exceeds the total cost quoted, but only charges for time spent and materials, so the total can be less than the quote. He then purchased the parts and installed them. He kept me informed and was easy to talk to. The repair was completed successfully, on time, on budget and not a drop of oil was spilled on the street. He even checked back a week later to make sure I was a satisfied customer and I was! I will definitely call Mike the next time I have an automobile issue.
