Bmw service near Orange, CA

FAILURE ON THE RATING - NEGATIVE ON THE STAR CHART! RUN FROM THIS BUSINESS AND THIS OWNER! Miller Automotive at 1966 Placentia Ave. Ste D formally accepted to repair my vehicle with a receipt and that was the only receipt I would ever see. Mark Miller/Owner of Miller Automotive held my car in his possession for months without completion of repairs. He continued to invent further repairs, always charging more Cash to continue, unbelievable with his excuses and additional service fees. Weeks and Months continued to go by while he blatantly refused to complete the repairs. This mechanic should not be in business for his gross negligence, dishonest practices, lack of written receipts, possible thievery of parts and complete lack of service. My car is in worse condition than it was when delivered. His list of excuses are beyond belief.! A complete liar! Don’t believe the reviews in his favor, I did and I was completely taken advantage of. He deals in cash with no receipts knowing there is no paper trail to hold him accountable. I WAS COMPLETELY ROBBED BY THIS BUSINESS AND OWNER / MARK MILLER, WITH NO REGARD FOR PROFESSIONAL PRACTICES OR CONSEQUENCE.

Very helpful, knowledgeable and accommodating. They should change their name because they do much more than just tuneups and lube jobs. And, as a bonus, they are quick and friendly. One of the employees even offered to give me a ride there and back when my car had to be kept for a few days.