I called Mike for an estimate to fix our car. He communicated clearly ... read more I called Mike for an estimate to fix our car. He communicated clearly with me his fee structure, right up front. He came out the next day to look at our vehicle right where it was parked, which was in front of our house. After his initial diagnosis, we discussed his plan to fix the oil leak and the total cost. He said he never exceeds the total cost quoted, but only charges for time spent and materials, so the total can be less than the quote. He then purchased the parts and installed them. He kept me informed and was easy to talk to. The repair was completed successfully, on time, on budget and not a drop of oil was spilled on the street. He even checked back a week later to make sure I was a satisfied customer and I was! I will definitely call Mike the next time I have an automobile issue.
Staff at Sierra Truck & Van were curteous, informative and results-ori... read more Staff at Sierra Truck & Van were curteous, informative and results-oriented. Hugh not only gave me a great esitmate, but pitched in and personally used his considerable knowledge, expertise and experience to modify both the replacement parts and truck parts to ensure a perfect fit and smotth operation - all at a modest price! Great people = great business and Hugh & crew at Sierra are GREAT!
