Clutch repair service near Pleasanton, CA

Customer service is great: courteous, thoughtful and professional. They take the extra step in making sure I'm satisfied with the work being done. Gary G.

STOP! You do not need to go to any other auto repair then right here (Japanese models only). I've been coming here since when the guys only serviced Hondas (hence the name Japanese Beetle Shop, at least back in those days). They have service our 1997 (that's right folks) Honda Accord Wagon since 1997. Mike and Dave are the BEST. Fair, honest, quality auto repair. Reliable, on time delivery. I support our local independents. Even better when they provide outstanding service with a smile. Chat up a storm with Mike (I can call him Mickey) about his kids and anything else. Highly recommended. No frills but who needs your car washed and pickup service when you can TRUST the mechanic who works on your car?

Jaclyn and her team are the best. I have 3 cars that I bring to her for all the services and they do an outstanding job. Just recently I brought a vehicle in for a major repair and I was leaving on a business trip. Once the repairs were made, Jaclyn drove it up to my home in San Francisco to personally deliver it to my wife while I was away. Now that's top notch customer service. I highly recommend this business and will continue to be a loyal customer for years to come. Patrick Banahan

Car shaking while driving at speed. Seemed obvious alignment problem. Had alignment done. Received car back WITH NO COMMENT. I drove car and shaking still there. Took car back to tire/alignment shop. Now they tell me it’s the shocks. Something they probably should have noticed and told me already. But I know a little something about cars and it didn’t seem right to me; the car clearly passed the bounce up-and-down test. So I took the car to Expert Auto Care (EAC) being reviewed here. They put the car up on the rack, and within minutes came back to me to show me rattling tie-rod and bad ball joint…OBVIOUS, they were so bad. On the opposite side they showed me an adjustment nut was rust-locked into place and rounded-off. It obviously didn’t happen within the last week, when I had the alignment done, because of the corrosion. You would think the alignment shop would have noticed and told me that too. And how the heck could they do an alignment with either of those problems??? Also, they showed the tire shop we got the tires from (not aligned so), used a single 6oz weight for balancing. EAC said maximum single weight to use, according to state regulations, was 2oz. This is something else you’d think would be noticed by the alignment shop. All in all, EAC ball parked a couple of thousand dollars to service a $2000 car, and suggested it might be better to buy a new/newer car, and we should go home and think about this. Which was very good of them. (Not that I wasn’t going to do that anyway). On the shop wall there is cost of service, and the 20-25min diagnosis should have run between $60-$95, but EAC charged me nothing $0. Which was very very kind of them. I can highly recommend EAC for, at least, diagnosis service honesty. And, based on EAC’s diagnosis (which they showed me) I cannot recommend “Wheel Works of Mt. View” for suspension work.

Charles helped with my car which had a broken radiator. It was up and running in no time. Very happy with his service. Would recommend him. Thanks.

Jorge of Baja's auto tech has done several jobs for me over the last year. He has been honest with me and given me a good price every time. He has not tried to convince me to do something that doesn't really need to be done. He trouble shoots problems like a master mechanic should and only does what makes sense to do. I'm happy that I can trust him and that he gets my job done quickly. I highly reccomend him!

Great service from Alan and his crew! We just bought a 3-year old Prius for my son and GIC did a thorough evaluation of the car. They gave us an online report plus pictures of some discrepancies that made it easy to show the dealer. We purchased the Prius with the confidence that we made a solid purchase. GIC is terrific! Larry Kubo

I rolled in at 6:30pm on Friday with my brake lights not going off when i turned off the car. obviously, if i didn't get this fixed, the battery would drain and i'd be out of luck with a dead battery by Saturday morning. I went to the front desk and asked if the mechanics were still on duty. he said they were off at 5pm, but i could go in there and ask if they could do me a favor. owner/operator/master technician chris stepped right up and how he could help me. i explained the issue and he spent about 5-10 minutes working my issue and sure enough he figured it out and at least came up with a temporary solution. he told me what to do to arrange a permanent fix and didn't try to tell me to bring it in Monday so he could fix it for a bunch of money. i asked him if i could compensate him for this mini consultation...and he declined. an owner/operator/master technician who's still at his shop 1.5 hours after closing time on a Friday willing to stand tall and help out someone in need seems like a pretty solid guy to me and a guy who's doing what it takes to make his business successful. I'll be taking my BMW to Chris for service going forward.

By far the worst customer service I have ever experienced. These guys ruined my brand new wheels! They created giant chunks in the wheels and left marring on the front surface of the wheel. After only 3,000 miles my vehicle went through a brand new pair of tires because they couldn't align the lift that they had installed on my 2012 truck properly. The mechanics couldn't even install and balance new tires without ruining my wheels. I wouldn't even trust these guys with an oil change. Never go there!