Lexus service near Rancho Cucamonga, CA

I don’t know how to review this mechanics shop. I had a full brake job done on my van. The back brakes squeaked afterwards and they replaced all the parts and did the job completely over again. Then the front brakes were faulty, my steering wheel wobbled like crazy. They had to re-do the entire job on the front. This is two separate appointments, for a total of 3 times in the shop. My conclusion is this: If they had used quality parts to begin with, I would not have experienced this. Either that, or they never even replaced the brakes, they didn’t do the work at all, took $1845 and ripped me off. They didn’t show me any bad parts, didn’t offer to show me or give me my old parts back. The office gal is wonderful and tries very hard to make sure the customers are happy. They did fix the problems in the end. But it took too much of my time, too much of my lost money not working, and too much trust is lost. Overall review: WOMEN BEWARE. I think they are taking our money and not doing the job.

From the owner: “We have the best selections of tires at the lowest prices in Moreno Valley. We also offer complete repair services for your car or truck. From transmission repair to brake service, we do it all.”

Since 1964, Redlands Auto Electric has been there for the people of Redlands. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Redlands has to offer. Our family of technicians and service staff sees their work here at Redlands Auto Electric as more than a job. It’s their vocation and livelihood. Each member of our team is invested in your satisfaction. Redlands Auto Electric was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes Redlands Auto Electric the best car service in Redlands!

Never going back this place really disappointed me at the end with the new manager

This company is great! They come to you! Got my oil changed while I was at work so I didn't have to leave my car at some shop all day. Ross Green

Came for oil change even though it was busy my car was finished in a timely manner very pleased bringing my car here for service.

Tony is absolutely amazing. He is honest, trustworthy and I felt comfortable leaving my car with him. Though he didn't fix my problem due to my having a warranty he was happy that my car was getting fixed though not by him. Will def be coming back and referring him to friends and family Cristina R. Whittier, CA

these guy are honest, and I will continue work with you. I love theses guys and so does my car. Alex D. Whittier CA

Kay Jay's is the go-to auto repair in the high desert. They offer amazing customer service and they are very fair on their prices. Most importantly they are a mechanic that you can trust.

AAA Auto club award winning Auto and light Truck repair shop , Serving the San Gabriel Valley for 36 years ASE technicians- Bosch Service center Star Smog station Brake and Lamp certification Vote Best Repair shop in area for last two years

Brought my Honda Accord in for ac repair, the guys at aa fixed it right away and gave me a great price. I have found my auto repair shop!

This place is awesome. I was looking for a place near me that could perform an alignment on my 2007 Ford escape. The manager there (Don) gave me a great deal, presented me with excellent customer service and treated me like a human being. I don't normally post reviews but I was moved to do so after my experience here. Thanks guys... Richard Forte

Where do I begin? Holy smokes - what an experience. This is the worst experience ever. Too bad you can't give ZERO stars and/or negative numbers. All you need to do is ask Lou (the guy I've been dealing with since day 1). I have a 2013 Ford Fusion Hybrid. My car was sent there by Infinity. This is the insurance used by the other party who hit my car. My car suffered rear bumper damage among other damages. Lesson learned - you can take your car to any body shop you desire. Don't be fooled into believing this is not true. I'm not saying I was fooled into believing this but many believe it. My car was there almost an entire week. Needless to say, I returned the rental and I went to pick up my car because I was told it was repaired and ready. The first thing I noticed was the display for the rear view camera was not correct. I pointed this out to Lou and I agreed to stay a bit so they can attempt to resolve the issue. My first question - did anyone perform some kind of QA on the car before calling me? Since then, I've taken my car back multiple times (on my own time and no rental). I have been very patient and I have given Sharp Image many opportunities to correct the MANY problems I have discovered and the problems they created. What started out to be a $XXXX.XX estimate has now almost doubled and escalating. They have replaced the camera, the trunk lid and a couple of pieces which they broke when attempting to repair my car AFTER I was told my car was completely repaired. They repaired one of the pieces with a piece of a cable tie/strap! My trunk doesn't close properly now. The inside paneling of the trunk would not hold in place since the accident so Sharp Image decided that in order to repair the paneling they would insert 2 screws to hold them in place. Yes, Sharp Image "repaired" the paneling issue by screwing them into the trunk. So now, I have 2 screws/holes inside my trunk. Some might say, there just 2 screws but the fact of the matter is it's my car and I want it repaired properly. The final straw for me was when I was told I had to take the car to the dealer for the camera issue. I informed Sharp Image that since the trunk lid was replaced that there are MANY imperfections in addition to the aforementioned details above. For example, the rear end brake lights are part of the lid but the right side compared to the left side has gaps and just didn't look correct. I informed Lou about this and I asked if anyone looks at the post-work installation? His response was yes they do and that parts can only be put on one way. Huh? I understand they only go one on way but the fact that there are MANY imperfections doesn't that raise a red flag? He then told me after my visit with the dealer to bring back the car AGAIN so he can look at the imperfections. I humored Lou and told him I would take it to the dealer. Do you think Sharp Image has called me for an update and/or any kind of follow up? The answer is no... So I thought maybe it was me, right? Maybe I'm just being difficult and nitpicking. I called Infinity and voiced my concerns and displeasure. I told them I was going somewhere else and took it to a Ford dealer. I showed the service guy (not the body shop guy) the imperfections and his reaction were priceless. He shook his head and could not believe the "repairs" performed by Sharp Image. He then looked at the camera issue and shook his head some more. I wonder if they thought I wouldn't check their work/repairs. Obviously, something is broke with their process. How does ALL of this go unnoticed? Why did I have to point this out to them? So as of 05/13/14, Ford has my car and is repairing my car properly. I have NEVER written a positive/negative review for anything in my life but I had no choice but to do my first review. I can go on about this experience some more but it gives me a headache just thinking about it. I read the positive testimonials on their website and just laugh. I wonder why they don't post these types of testimonials. Again, I thought maybe it was just me but before taking it to the dealer I showed all the imperfections to many people for their reaction/input. Results were all the same. They all shook their heads and they were in disbelief. You can show someone in high school my car and they can point out all the problems within seconds. If you would like more information you can email me at guzmanmax@msn.com

I WILL NEVER TAKE MY CAR HERE AGAIN!!! I took my car in for an oil change and the next day I noticed something leaking on my garage floor. I took my car back and the owner proceeded to tell me that it was my "rack and pinion" and that "it needed to be replaced" right away at a cost of $1100! The owner was very apologetic and offered to show me what was wrong with my car (I am not a mechanic and would not know what I was looking at even if he did show me). I opted to take my car and get a second opinion and the other mechanic told me that THERE WAS NOTHING WRONG WITH MY CAR! He stated that someone had just spilled some oil all over the engine compartment and that my rack and pinion was just fine and had no leaks! Now I have to wonder if I was taken advantage of when I had Allstar Auto Center fix my brakes. The owner gave me the same apologetic song and dance that he would have to replace my rotors because they were in such bad condition. I went in there that time for a simple oil change and to have my tires rotated, and walked out of there paying $360. Now I wish I had asked for the old parts to know if those repairs were necessary.