Toyota service near San Fernando, CA

bobby@oliveautocenter.com

took my girlfriend's motor home here for a carburetor rebuild and general tune-up. was told it would be done within the week. 5 months later the work still was not done. we gave up and just had the thing towed away and sold it. while it turned out extra work might need doing (like the gas tank maybe needing replacement) we never found out- the only thing that ever got done was that the carburetor was removed. she had payed the owner, Mike- $500 in advance, to encourage him to actually get something done- and it did not help. he told us he would refund the money. then changed his mind and decided he would keep $100 of it for services rendered- which consisted of removing the carburetor. after no less than 8 trips back to this place over the course of 2 months, which were necessary because he never answered his phone nor returned calls- we got back a total of $300. I personally had to go because he refused to return her money to her directly, stating her bad attitude as his reason for this. it comes down to that he kept $200 of her money - for removing a carburetor. he gave reasons for this, such as that "it was too late to return the re-build kit" but it is not her fault he waited too long to do it. we both totally did our best to work with him, and he basically stole her money

We went through 3 different mechanics including the Mercedes Service Department before going to Gold Star. Mike diagnosed the problem with no charge, and his findings were very accurate. We had spend close to $2000 fixing what wasn't even the issue, even Mercedes charging us 280 for diagnosis still couldn't fix the issue. I am so happy and grateful to Mike, he was so generous, professional, experienced, and courteous, we've finally found an honest and extremely experienced mechanic. I will recommend Gold Star to all my friends and family. I rate Gold Star a 10!!!!!!!

Robert and Ricardo went above and beyond my expectations. I wanted to compare the Yokohama and Nitto tires side by side in person so I asked if I can order both tires and decide from there. No problem with a big smile was the answer I got and they had both tires at the store within a couple of hours and installed them that same day. They drove me home and picked me up when it was all done. They had the lowest price in Valencia who had good performance tire brand and sizes I wanted in stock plus "REBATES". I went back the next day and purchased another set of Hankook tires and once again, I wasn't sure if I should get the V12 or S1s. So they ordered both for me again and I decided to go for the V12s. To be able to compare 4 sets of tires side by side and only buy 2 sets without a deposit is unheard of these days unless the shop is confident that they can sell anything and everything the customer wants to see. I will surely be back just for this reason alone. If you're picky and love premium hi-end performance tires, then this is the shop for you. They surely have all the good stuff and the shop is definitely capable. A lot of negative reviews here and yet people keep on coming. They're busy for a reason. So go figure. Don de los Reyes

This place was busy right away this morning when I arrived. Still they were able to squeeze me in. I thought I need a tire patched as it was flat. Ends up it was only a bad valve stem. They switched it out in no time and didn't t even charge. I was pretty surprised and quite speechless. Thanks a lot guys. By much appreciate and you'll be seeing me again when it's time for new tires. John Sheridan