Mercedes benz service near San Leandro, CA

I discovered Auto Care Specialist after too many years of being a dedicated dealership customer because I wanted to insure my car warranty was maintained. I took my car in to Auto Care Specialist today for basic service, and fully expected to have the oil, oil filter, air filter and lube done. When Chris contacted me to let me know that my car was in great condition and only needed the power steering fluid flushed, I asked "What about the oil and oil filter, and air filter?" Chris said "Not needed at this time!" Call me surprised by that news, as my car's oil and oil filter were always changed, every 6, 000 miles, and then always seemed to need something else done/replaced that increased the service cost well beyond what I anticipated, by the dealership. How refreshing to be not taken advantage of, and to have only the necessary work done on my car! Great and prompt service. It may have taken me too many years to find this quality auto service center, however, I am thrilled to know that my car care needs will be taken care of, without my needing to take a 2nd out on my house! I have found my "forever" auto care specialist! Kathy L. Milpitas, CA

New business in bay area located in Milpatas. We specialize in Mercedes Benz and we are Mercedes Benz factory trained master technicians and ASE Master Certified.

Customer service is great: courteous, thoughtful and professional. They take the extra step in making sure I'm satisfied with the work being done. Gary G.

Jaclyn and her team are the best. I have 3 cars that I bring to her for all the services and they do an outstanding job. Just recently I brought a vehicle in for a major repair and I was leaving on a business trip. Once the repairs were made, Jaclyn drove it up to my home in San Francisco to personally deliver it to my wife while I was away. Now that's top notch customer service. I highly recommend this business and will continue to be a loyal customer for years to come. Patrick Banahan

Great team and excellent service at R&I. Rey has has been our family's mechanic for years and I wouldn't go anywhere else. Gabe Overbay

Came in for regular service. In and out the same day.

John is pleasant to deal with, asks pertinent questions, gives reasonable estimate as to time and cost. Delivers as promised.