European car repair service near San Mateo, CA

OMG SO GLAD WE FOUND THIS PLACE!! My Porsche needed the "dreaded" IMS bearing and I didn't know where to take it that wouldn't "bend me over" and this place was GREAT!! They were priced right and provided us with SUPERIOR service that made us comfortable with leaving our car while it was being repaired. The owner/manager explained EVERYTHING that my 911 needed and would need in the near future and had an exceptional knowledge and working history with 911 Porsche's. I also noticed while there that they work on BMW and Mercedes so I will also be bringing my other cars here as well! My Porsche RUNS GREAT and we can't thank Joe, Annie and their staff enough for making this such an easy,fast and educated experience!! We can't say ENOUGH good things about this shop! Nice to find such an honest and personable place to take our European cars!

One of the last honest auto services shops around. The don't overcharge or find things you don't need. Fast in and out repairs. I take my bimmer there for engine service and windshield repairs. Have even taken my motorcycle fiberglass fairing there for repair sanding , and sprayed with primer. My friends take their cars here for collision repairs and painting .I'm restoring a 1968 car so taking our car to this shop for painting and rusty floor pan replacement. Bruce is the best for detailing. Talk to Nam or Tony . The best team around.

Car shaking while driving at speed. Seemed obvious alignment problem. Had alignment done. Received car back WITH NO COMMENT. I drove car and shaking still there. Took car back to tire/alignment shop. Now they tell me it’s the shocks. Something they probably should have noticed and told me already. But I know a little something about cars and it didn’t seem right to me; the car clearly passed the bounce up-and-down test. So I took the car to Expert Auto Care (EAC) being reviewed here. They put the car up on the rack, and within minutes came back to me to show me rattling tie-rod and bad ball joint…OBVIOUS, they were so bad. On the opposite side they showed me an adjustment nut was rust-locked into place and rounded-off. It obviously didn’t happen within the last week, when I had the alignment done, because of the corrosion. You would think the alignment shop would have noticed and told me that too. And how the heck could they do an alignment with either of those problems??? Also, they showed the tire shop we got the tires from (not aligned so), used a single 6oz weight for balancing. EAC said maximum single weight to use, according to state regulations, was 2oz. This is something else you’d think would be noticed by the alignment shop. All in all, EAC ball parked a couple of thousand dollars to service a $2000 car, and suggested it might be better to buy a new/newer car, and we should go home and think about this. Which was very good of them. (Not that I wasn’t going to do that anyway). On the shop wall there is cost of service, and the 20-25min diagnosis should have run between $60-$95, but EAC charged me nothing $0. Which was very very kind of them. I can highly recommend EAC for, at least, diagnosis service honesty. And, based on EAC’s diagnosis (which they showed me) I cannot recommend “Wheel Works of Mt. View” for suspension work.

Customer service is great: courteous, thoughtful and professional. They take the extra step in making sure I'm satisfied with the work being done. Gary G.

Jaclyn and her team are the best. I have 3 cars that I bring to her for all the services and they do an outstanding job. Just recently I brought a vehicle in for a major repair and I was leaving on a business trip. Once the repairs were made, Jaclyn drove it up to my home in San Francisco to personally deliver it to my wife while I was away. Now that's top notch customer service. I highly recommend this business and will continue to be a loyal customer for years to come. Patrick Banahan

Straightforward, patient and considerate of my ignorance when it comes to cars. Mostly interacted with Bruce, who was very helpful, but the small interactions I did have with the rest of the staff were just as nice. Reasonable prices and a very professional atmosphere. If you’ve got a Volvo (or Subaru I suppose), this is your place! Anna Nelson

My Mercedes 2003 c240. The whole front end was busted. Conrtol arms, bushings, etc. I took it in, and the work was fantastic! My car came back clean, and running smooth! I'll be back for my shocks and hoses my car needs. I'm super happy with the service! Happy I found someone I can trust, and knows my Mercedes. YAY!

You took my car to get its smog check after my oil change. And my car was sparkly clean inside & out!

Brian very patiently and expertly diagnosed the reason for my engine suddenly shutting down for apparently no reason.

My rear bearing was completely screwed and they fixed it in a short amount of time but what was even better was the price and most importantly the customer service. They were extremely nice and made sure I understood the problem. They fixed my car in no time. I will definitely come back to them! Although hopefully I don't have to!