This company doesn’t take responsibility for damage caused by negligen... read more This company doesn’t take responsibility for damage caused by negligence of their mechanics. After four tows back and forth to their shop and a fifth to the shop that actually fixed the problem they don’t want to pay for what it costs to fix what was damaged caused at their shop, instead just want to offer a refund. This is like if they didn’t fix your brakes properly and you crash, they would just offer a refund on the brake job and not the damage caused by their negligence. It cost $650 to repair what their mechanic messed up and they want to offer me a $380 refund. Be aware, this company takes no responsibility for their actions. Off to small claims I go...
Absolutely love this place! We have both bought a car through JP, and... read more Absolutely love this place! We have both bought a car through JP, and take our other MBs here for Service. They do an excellent job! We had a VERY bad experience at the main MB dealership in Laguna Niguel and were lucky enough to fine Rubens! They know what they are doing and are good at it! Kim Owner-Parker
Wonderful experience (: would highly recommend them, nice gentleman by... read more Wonderful experience (: would highly recommend them, nice gentleman by the name of Jess Was Very Helpful And Gave Fast service. Got a great deal and was provided with great costumer service.
