Jaguar service near Santa Ana, CA

The owner has a real attention to detail, excellent follow through and a man of his word!

OET had my problem diagnosed within two hours and had my car back to me within the same day. I was shocked when I was told that the problem was minor. My repair cost substantially less than I expected. I knew then, that I had finally found an honest mechanic.

What I love about this place is that they are courteous and helpful. I called and spoke w/ Bill the manager told him my issue, brought my car in and because it was just a minor issue I was in and out in about 30 mins or less!!! I will definitely take my car back there!

Went here on a referral with a coupon to have AC service. Mechanic did a good job , didn't try to up charge me. Honesty and integrity very much appreciated don't find that with a lot of mechanics these days!

This is a small store front with a well sized inventory of vintage and newer Jaguar parts. It is hard to find businesses dealing exclusively in Jaguar parts, and I count myself exceptionally lucky to be located relatively nearby (about a 30-minute drive). The proprietor is very knowledgeable and experienced and if they don't have your parts in stock, they can have them in stock shortly directly from the UK. AND they will ship to you or your mechanic if you can't come to them. Highly recommend.

These fellas here are extremely helpful and know their biz. Highly recommended. Matthew Marusak

Where do I begin? Holy smokes - what an experience. This is the worst experience ever. Too bad you can't give ZERO stars and/or negative numbers. All you need to do is ask Lou (the guy I've been dealing with since day 1). I have a 2013 Ford Fusion Hybrid. My car was sent there by Infinity. This is the insurance used by the other party who hit my car. My car suffered rear bumper damage among other damages. Lesson learned - you can take your car to any body shop you desire. Don't be fooled into believing this is not true. I'm not saying I was fooled into believing this but many believe it. My car was there almost an entire week. Needless to say, I returned the rental and I went to pick up my car because I was told it was repaired and ready. The first thing I noticed was the display for the rear view camera was not correct. I pointed this out to Lou and I agreed to stay a bit so they can attempt to resolve the issue. My first question - did anyone perform some kind of QA on the car before calling me? Since then, I've taken my car back multiple times (on my own time and no rental). I have been very patient and I have given Sharp Image many opportunities to correct the MANY problems I have discovered and the problems they created. What started out to be a $XXXX.XX estimate has now almost doubled and escalating. They have replaced the camera, the trunk lid and a couple of pieces which they broke when attempting to repair my car AFTER I was told my car was completely repaired. They repaired one of the pieces with a piece of a cable tie/strap! My trunk doesn't close properly now. The inside paneling of the trunk would not hold in place since the accident so Sharp Image decided that in order to repair the paneling they would insert 2 screws to hold them in place. Yes, Sharp Image "repaired" the paneling issue by screwing them into the trunk. So now, I have 2 screws/holes inside my trunk. Some might say, there just 2 screws but the fact of the matter is it's my car and I want it repaired properly. The final straw for me was when I was told I had to take the car to the dealer for the camera issue. I informed Sharp Image that since the trunk lid was replaced that there are MANY imperfections in addition to the aforementioned details above. For example, the rear end brake lights are part of the lid but the right side compared to the left side has gaps and just didn't look correct. I informed Lou about this and I asked if anyone looks at the post-work installation? His response was yes they do and that parts can only be put on one way. Huh? I understand they only go one on way but the fact that there are MANY imperfections doesn't that raise a red flag? He then told me after my visit with the dealer to bring back the car AGAIN so he can look at the imperfections. I humored Lou and told him I would take it to the dealer. Do you think Sharp Image has called me for an update and/or any kind of follow up? The answer is no... So I thought maybe it was me, right? Maybe I'm just being difficult and nitpicking. I called Infinity and voiced my concerns and displeasure. I told them I was going somewhere else and took it to a Ford dealer. I showed the service guy (not the body shop guy) the imperfections and his reaction were priceless. He shook his head and could not believe the "repairs" performed by Sharp Image. He then looked at the camera issue and shook his head some more. I wonder if they thought I wouldn't check their work/repairs. Obviously, something is broke with their process. How does ALL of this go unnoticed? Why did I have to point this out to them? So as of 05/13/14, Ford has my car and is repairing my car properly. I have NEVER written a positive/negative review for anything in my life but I had no choice but to do my first review. I can go on about this experience some more but it gives me a headache just thinking about it. I read the positive testimonials on their website and just laugh. I wonder why they don't post these types of testimonials. Again, I thought maybe it was just me but before taking it to the dealer I showed all the imperfections to many people for their reaction/input. Results were all the same. They all shook their heads and they were in disbelief. You can show someone in high school my car and they can point out all the problems within seconds. If you would like more information you can email me at guzmanmax@msn.com

The premier mobile detailing service of the Inland Empire and surrounding areas. We strive to exceed our client's expectations by maintaining and renewing the image of their vehicles. We have a fully self-contained unit with water, power, and shade. Corporate, commercial and residential cleaning is available to ensure your complete satisfaction. We offer services for the following: Auto, Marine, Off-Road, Show, RVs, Motorcycles, and Big Rigs.

The service at Rick's was terrific! I was on my way to take my son back to UC Irvine from Agoura when my battery and engine lights came on. It turns out I needed a new alternator and belts. Rick went out of his way to accomodate my schedule. He fixed my car promptly which enabled me to get my son back to UCI to attend class that afternoon. He seemed honest and genuine and the prices seemed fair for the work done. Thanks Rick! I will definitely recommend this place to others! Acry H.

Excellent for the price!!

We are now a complete auto repair shop and we specialize in Japanese and German makes. Our labor rate is $75.00/hour and all of our customers get a free car wash with their service. All repairs come with limited warranty. Please come in and say Hi to us!