Smart service near Simi Valley, CA

Freddie was a great help and very respectful. I had a flat and it was closing time and he got my tire fixed right in time super fast so I can get back on the road. A plus service. Richard Ryan

Sami is the best. When I got locked out of my Benz, he got it open, made new locks and keys and didn't charge the crazy prices my AutoClub membership would have. He knows cars. Glad I know Sami. -Liz Sherman Oaks

My first visit for maintenance after my Mercedes warranty expired. The experience was overwhelmingly positive. Herbert has a professional calmness that exudes knowledge and confidence. You are immediately aware that you and your car are in good hands. Herbert's fees are fair and he will tell you exactly what your car needs- and perhaps more importantly, what your vehicle does not need. I am very pleased that I trusted Herbert with my C300 sport package AMG, and expect to return for any and all future service needs. sincerely, Stan Kelley

I CANNOT express enough how grateful the guys at American Tire Depot have been to me. As a single woman who knows virtually nothing about cars, I am so grateful to these gentlemen who have treated me in the same manner that I know they would want someone to treat their mothers, wives or sisters. They have kept my older car running and pieced together many times without overcharging or even charging me (for the small things) at all. I've also seen them do the same for men as well. This is quite surprising because they are a franchise, but they are all about providing excellent service and courtesy to their customers! Thank you Diego and Memo -Brandi King

Again ABC steps up to the plate! I had what amounted to a dashboard warning light (and some kind of high-pitched squeal from the engine), just prior to a long-distance trip with my BMW X5. Hugo and team moved me up the line to get it sussed out, figured it was a loose gas cap, sent me on my way under the quoted price and 24 hours ahead of schedule. I trust these guys - TRUST. That's a tough row to hoe in the auto repair biz but these guys deserve it! thanks again, it won't be my last visit to you! Jerry B. Santa Paula, CA

AWS Automotive has been very helpful to me . Anytime I need repairs or just general service on my vehicle they take the time to explain to me (in terms that I can understand since my mechanical knowledge is limited) what i need to have done. Their work is excellant and always completed when promised at a fair price. I have never felt pressured there, only reassured that they were looking out for my car as if it was one of their own family members car.

Joe and Joel the mechanic are great! I came here once for tires and now go here for just about anything. I bring my car here from studio City! They are both very trustworthy and very kind! I know that my car is in good hands here and safe for me to do the long distant driving that I do. Also Joe always seems to find the best prices! Justina S.

These guys got me a good price on a pair of new tires. Install on what looked like it turned into a busy Friday afternoon took about an hour. Rachel Ann Pierce

The work was completed quickly and had no problems.

The staff was friendly and performed the alignment check quickly. I was concerned about possible frame damage on a used car that I was considering purchasing and they directly addressed my concern about that issue instead of simply telling me the car was aligned well. While waiting outside, they got a chair for me to sit in, so that was nice, too. Chris Morris

I thank my lucky stars for this place!! For as long as I've been taking my car to the team here, which is about 6 years now (this was previously a Nappa, with the same team), I have always been listened to genuinely and given considered, expert recommendations for my old car. It's thanks to them that it keeps on going!! Managers Albert, Mitch and the mechanics are top notch, friendly and so helpful! They take the time to listen and explain. At first, having just moved to LA, I used to cross-check their recommendations with a friend who owns a repair shop back where I used to live. Every time, he agreed with the basis for their assessment, plan of action, and price. As an example of their honesty, there was one type of repair that, for the type of car I have, is apparently best done by the dealership, and they told me that up front, rather than just doing the repair themselves without telling me and leaving me with the chance that the car may not work as it should. They have never been pushy and they help me prioritize what needs to be done and what can wait. They have sometimes gone out of their way to help me. The friendliness and reliability with which I'm treated here makes this Napa shop a valuable part of my sense of community here in Hollywood. I'm so grateful to have them and couldn't recommend them more highly! Janet Caper

Great service! I was given a detailed understanding of the issue my vehicle was experiencing. With my small budget incapable of undergoing all needed repairs, they made it work. Even better - under what I could spend :) This is a quick, clean, professional, and understanding location of which I highly recommend. Chris Curtis

ok, well, i just suddenly appeared at the shop, because my car had trouble starting. being a dummy, i thought it was my battery, but, when i explained the attempts and the clicking, he knew the exact problem. i can always trust the guys at the shop. i have an old car, and they have been doing the upkeep for years now. it is a toyota truck, so it is priceless to me, and they always fix it with a smile! heros!

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