Suspension repair service near South San Francis, CA

Car shaking while driving at speed. Seemed obvious alignment problem. Had alignment done. Received car back WITH NO COMMENT. I drove car and shaking still there. Took car back to tire/alignment shop. Now they tell me it’s the shocks. Something they probably should have noticed and told me already. But I know a little something about cars and it didn’t seem right to me; the car clearly passed the bounce up-and-down test. So I took the car to Expert Auto Care (EAC) being reviewed here. They put the car up on the rack, and within minutes came back to me to show me rattling tie-rod and bad ball joint…OBVIOUS, they were so bad. On the opposite side they showed me an adjustment nut was rust-locked into place and rounded-off. It obviously didn’t happen within the last week, when I had the alignment done, because of the corrosion. You would think the alignment shop would have noticed and told me that too. And how the heck could they do an alignment with either of those problems??? Also, they showed the tire shop we got the tires from (not aligned so), used a single 6oz weight for balancing. EAC said maximum single weight to use, according to state regulations, was 2oz. This is something else you’d think would be noticed by the alignment shop. All in all, EAC ball parked a couple of thousand dollars to service a $2000 car, and suggested it might be better to buy a new/newer car, and we should go home and think about this. Which was very good of them. (Not that I wasn’t going to do that anyway). On the shop wall there is cost of service, and the 20-25min diagnosis should have run between $60-$95, but EAC charged me nothing $0. Which was very very kind of them. I can highly recommend EAC for, at least, diagnosis service honesty. And, based on EAC’s diagnosis (which they showed me) I cannot recommend “Wheel Works of Mt. View” for suspension work.

Brian very patiently and expertly diagnosed the reason for my engine suddenly shutting down for apparently no reason.

Established in 1974 We have specialized in Porsche service and repair since our inception. As years went by we have slowly added a few other German vehicles to our line up. By Specializing In Porsche, BMW, Mercedes Benz, Audi, Mini and Volkswagen, Motorcars, Kahlers Has Been Able To Keep Quality At Its Highest And Pricing To Its Lowest. Alignments Alternators Replacement Bearings Repack or Replacement Brake Repair and Service Carburetors Repair and Replacement Catalytic Converters Replacement Clutch Replacement Coil Spring Replacement Compression Testing Control Unit Replacement/Programming Corner Balancing CV Joint Repack and Replacement Drive Shaft Replacement Engine Overhaul/Rebuild Engine Swaps Exhaust Manifolds Replacement Flex Discs Replacement Fuel/Air Mixture Adjustment Fuel Injection Service Flywheel Resurface Hose Replacement Ignition Timing Adjustment Intake Reseal Lighting Replacement/Repair Oil Leak Fix Radiator Replacements Shock Replacements Starter Repair/Replacement Suspension Repair Thermostat Replacement Timing Belt/Chain Replacement Tire Repair and Replacement Transmission Swaps Water Pump Replacement

Customer service is great: courteous, thoughtful and professional. They take the extra step in making sure I'm satisfied with the work being done. Gary G.

Jaclyn and her team are the best. I have 3 cars that I bring to her for all the services and they do an outstanding job. Just recently I brought a vehicle in for a major repair and I was leaving on a business trip. Once the repairs were made, Jaclyn drove it up to my home in San Francisco to personally deliver it to my wife while I was away. Now that's top notch customer service. I highly recommend this business and will continue to be a loyal customer for years to come. Patrick Banahan

The guys here are always straight forward. Good prices and I don't feel like I'm paying for services that I don't need. I've been taking my personal car here for awhile and the company I work for gets their services done here. John S. Antioch, CA

Watch out for this shop. The owner, Charlie Qu is a hustler. He does not want me to buy my auto parts at Napa Auto. Charlie said that Napa parts are all made in China. I had my client repair her car to Advanced Auto Service to repair AC. Charlie promised my client heaven and earth. It took 2 weeks for Charlie to fix the car and made everyday promises that it was going to be fixed.