Lexus service near Sun Valley, CA

I would have to say that they are the best at what they do. I took my car wrecked from the accident. They towed my car for free to their shop and started on the paperwork right away. Not only they are honest, they are also reliable. In only 3 weeks I had my car back, in perfect condition. A+ to Pristine Auto. God forbid I have another accident, Pristine is my body shop!

I thank my lucky stars for this place!! For as long as I've been taking my car to the team here, which is about 6 years now (this was previously a Nappa, with the same team), I have always been listened to genuinely and given considered, expert recommendations for my old car. It's thanks to them that it keeps on going!! Managers Albert, Mitch and the mechanics are top notch, friendly and so helpful! They take the time to listen and explain. At first, having just moved to LA, I used to cross-check their recommendations with a friend who owns a repair shop back where I used to live. Every time, he agreed with the basis for their assessment, plan of action, and price. As an example of their honesty, there was one type of repair that, for the type of car I have, is apparently best done by the dealership, and they told me that up front, rather than just doing the repair themselves without telling me and leaving me with the chance that the car may not work as it should. They have never been pushy and they help me prioritize what needs to be done and what can wait. They have sometimes gone out of their way to help me. The friendliness and reliability with which I'm treated here makes this Napa shop a valuable part of my sense of community here in Hollywood. I'm so grateful to have them and couldn't recommend them more highly! Janet Caper

Great service! I was given a detailed understanding of the issue my vehicle was experiencing. With my small budget incapable of undergoing all needed repairs, they made it work. Even better - under what I could spend :) This is a quick, clean, professional, and understanding location of which I highly recommend. Chris Curtis

At Jim Falk Lexus, we provide Beverly Hills drivers with luxurious new Lexus vehicles at terrific prices. Stop by our Los Angeles Lexus dealership today, and see why so many loyal customers continuously return to us for their Lexus leasing, servicing and financing needs.

This place was busy right away this morning when I arrived. Still they were able to squeeze me in. I thought I need a tire patched as it was flat. Ends up it was only a bad valve stem. They switched it out in no time and didn't t even charge. I was pretty surprised and quite speechless. Thanks a lot guys. By much appreciate and you'll be seeing me again when it's time for new tires. John Sheridan

We went through 3 different mechanics including the Mercedes Service Department before going to Gold Star. Mike diagnosed the problem with no charge, and his findings were very accurate. We had spend close to $2000 fixing what wasn't even the issue, even Mercedes charging us 280 for diagnosis still couldn't fix the issue. I am so happy and grateful to Mike, he was so generous, professional, experienced, and courteous, we've finally found an honest and extremely experienced mechanic. I will recommend Gold Star to all my friends and family. I rate Gold Star a 10!!!!!!!

General auto repair.