Smart service near Sun Valley, CA

I thank my lucky stars for this place!! For as long as I've been taking my car to the team here, which is about 6 years now (this was previously a Nappa, with the same team), I have always been listened to genuinely and given considered, expert recommendations for my old car. It's thanks to them that it keeps on going!! Managers Albert, Mitch and the mechanics are top notch, friendly and so helpful! They take the time to listen and explain. At first, having just moved to LA, I used to cross-check their recommendations with a friend who owns a repair shop back where I used to live. Every time, he agreed with the basis for their assessment, plan of action, and price. As an example of their honesty, there was one type of repair that, for the type of car I have, is apparently best done by the dealership, and they told me that up front, rather than just doing the repair themselves without telling me and leaving me with the chance that the car may not work as it should. They have never been pushy and they help me prioritize what needs to be done and what can wait. They have sometimes gone out of their way to help me. The friendliness and reliability with which I'm treated here makes this Napa shop a valuable part of my sense of community here in Hollywood. I'm so grateful to have them and couldn't recommend them more highly! Janet Caper

Great service! I was given a detailed understanding of the issue my vehicle was experiencing. With my small budget incapable of undergoing all needed repairs, they made it work. Even better - under what I could spend :) This is a quick, clean, professional, and understanding location of which I highly recommend. Chris Curtis

This place was busy right away this morning when I arrived. Still they were able to squeeze me in. I thought I need a tire patched as it was flat. Ends up it was only a bad valve stem. They switched it out in no time and didn't t even charge. I was pretty surprised and quite speechless. Thanks a lot guys. By much appreciate and you'll be seeing me again when it's time for new tires. John Sheridan

We went through 3 different mechanics including the Mercedes Service Department before going to Gold Star. Mike diagnosed the problem with no charge, and his findings were very accurate. We had spend close to $2000 fixing what wasn't even the issue, even Mercedes charging us 280 for diagnosis still couldn't fix the issue. I am so happy and grateful to Mike, he was so generous, professional, experienced, and courteous, we've finally found an honest and extremely experienced mechanic. I will recommend Gold Star to all my friends and family. I rate Gold Star a 10!!!!!!!

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These guys got me a good price on a pair of new tires. Install on what looked like it turned into a busy Friday afternoon took about an hour. Rachel Ann Pierce

I am well pleased with the work performed on my truck! Eddie was real nice and gave me good pricing! Along with my engine rebuild( replaced cracked heads) I received a 2year 24000 mile warranty! I live in San Diego and would refer all my family and friends including you! Happy Motoring! Jack

This place was great! They fixed my flat tire for free and got me in and out in less than an hour. Vasken helped me and was super nice! The waiting room was also very clean and comfortable. I'll for sure go here when I buy new tires and service like oil change and brakes. Maggie S. Glendale, CA

Fair prices, great work, and incredibly clean. Also, Aldo (the owner) is great at communicating with you. It's great to have a mechanic that you trust to shoot straight with you. They go above and beyond, can't recommend them enough.

Robert and Ricardo went above and beyond my expectations. I wanted to compare the Yokohama and Nitto tires side by side in person so I asked if I can order both tires and decide from there. No problem with a big smile was the answer I got and they had both tires at the store within a couple of hours and installed them that same day. They drove me home and picked me up when it was all done. They had the lowest price in Valencia who had good performance tire brand and sizes I wanted in stock plus "REBATES". I went back the next day and purchased another set of Hankook tires and once again, I wasn't sure if I should get the V12 or S1s. So they ordered both for me again and I decided to go for the V12s. To be able to compare 4 sets of tires side by side and only buy 2 sets without a deposit is unheard of these days unless the shop is confident that they can sell anything and everything the customer wants to see. I will surely be back just for this reason alone. If you're picky and love premium hi-end performance tires, then this is the shop for you. They surely have all the good stuff and the shop is definitely capable. A lot of negative reviews here and yet people keep on coming. They're busy for a reason. So go figure. Don de los Reyes

Great staff. Great attitude. Great work. Extremely competitive pricing. Wont take my cars to anyone else if I can avoid it. -Sam Rhodes

My first visit for maintenance after my Mercedes warranty expired. The experience was overwhelmingly positive. Herbert has a professional calmness that exudes knowledge and confidence. You are immediately aware that you and your car are in good hands. Herbert's fees are fair and he will tell you exactly what your car needs- and perhaps more importantly, what your vehicle does not need. I am very pleased that I trusted Herbert with my C300 sport package AMG, and expect to return for any and all future service needs. sincerely, Stan Kelley

I CANNOT express enough how grateful the guys at American Tire Depot have been to me. As a single woman who knows virtually nothing about cars, I am so grateful to these gentlemen who have treated me in the same manner that I know they would want someone to treat their mothers, wives or sisters. They have kept my older car running and pieced together many times without overcharging or even charging me (for the small things) at all. I've also seen them do the same for men as well. This is quite surprising because they are a franchise, but they are all about providing excellent service and courtesy to their customers! Thank you Diego and Memo -Brandi King

Great job! Fixed an ongoing problem with my brakes at a good price. Honest, same-day service.