Mercedes benz service near Centennial, CO

"BMW Specialists! Dealer Quality Without Dealer Cost TITAN AUTO TECH We are experienced and knowledgeable technicians who are excited to keep your driving machine maintained with dealer quality workmanship. TITAN AUTO TECH technicians carry a large combination of experience, factory training and ASE certification. Our thorough diagnosis and utilization of factory service tools allow you to save money on unnecessary parts, complete preventative maintenance, and achieve peace of mind. We use only genuine and original equipment manufacturer parts.

3038384432

Customer service was a bit of mix and not consistent. The repairs that were done by Accurate on my vehicle were not accurate and I'm still running into the same issue. The first suggested repairs did not work, so I came back for the 2nd time. They suggested something else, for that replaced and still didn't address the initial issue - so I paid for 2 separate charges and didn't help fix my car. I don't have confidence that they will be able to accurately diagnose and repair if I were to bring into my car again, and then having to pay for another separate charge on something that doesn't have to be replaced.

I have used this shop without any issues for a couple years. I get peppered with text messages to bring my car in. When I finally needed an oil change, I made an appointment online. Brought my car to the shop on Quebec and my car and wasn’t on the calendar. The guy at the front desk offered to squeeze my car in, but it would take all day, which is what I was trying to avoid. He actually seemed frustrated with the system and said I needed to call next time. I double-checked the confirmation and I had the correct date, time, and location. So, owners, why are you the last operation during the pandemic that hasn’t figured out online appointments? Really frustrating.