Gene, Rich and the rest of the crew at The Auto Shop have saved us big... read more Gene, Rich and the rest of the crew at The Auto Shop have saved us big-time on a number of occasions when our company trucks (and personal cars) haven't been working properly...including diagnosing some very strange issues that were hard to trace down. They go out of the way to make any repair possible....and get it done quickly and at a fair price...very affordable. We trust Gene with any of our vehicles, including my German-made sedan...he's a true car expert with decades of experience. Further, even though the shop looks small from the street, they have quite a few service bays...it's amazingly large inside....so they've always been able to fit us in, even when they had quite a few other cars and trucks already in the shop. We recommend The Auto Shop in Lakewood without reservation! This place is a well kept secret! But maybe not any more! ;-)
Took a car in for an oil change and tire rotation. Ended up getting a... read more Took a car in for an oil change and tire rotation. Ended up getting a tie rod replaced at their recommendation. The day after the car was picked up the engine quit. Checked the oil at the time and it BARELY showed any oil on the dipstick. Had the car towed back and all they would say is that the symptoms were consistent with oil starvation, but wouldn't admit to ANY fault in the outcome, nor would they entertain offering any portion of my last invoice ($300) as a refund. Very disappointing - I had thought they were better than that.