I have never had a worse experience. They are terribly managed. They d... read more I have never had a worse experience. They are terribly managed. They don't communicate and they are inept. I brought it in for a tune up and 2 hours later, I had all kinds of issues. Brought it back in and they said they changed bad plugs and coils and said it was fixed. Drove it out of their parking lot and it was ten time worse. Not fixed at all. I paid them a thousand to change a water pump. Paid them for the tune up. Brought it back in and it stayed in their shop for 6 WEEKS. They contacted me exactly 3 times over that period to tell me they did nothing and lied about someone working on it. Of those 3 times it was only because I complained online about not hearing from anyone. Finally found an email to Kenny and got a response immediately from his boss, nothing from Kenny. He never once apologized during the entire time. The boss took the initiative to send it up to the Erie location to have a real mechanic work on it. However, a thousand dollars later after a fuel pump install, it's still not fixed. They wanted me to spend another $1900 to try something else. I told them no. No more, I'm done. For my troubles, they gave me a whole $100 off! WOW, that was so kind of them after spending a few thousand dollars. After I got my car back, I didn't hear a word from anyone. They don't give a damn about customers, just taking their money. Never, ever again would I go near this business. This is not the first bad experience I've had with them, but it is guaranteed to be the last.
Avalon has been fantastic, honest, shares knowledge and offers guidanc... read more Avalon has been fantastic, honest, shares knowledge and offers guidance, excellent mechanical repairs at reasonable rates. We purchased an Audi from a small dealership that did not share all the problems it had. Avalon worked with us to assure auto is safe and running well. Provided me the necessary documentation of repairs to deal with dealership fraud. Thanks
Manny and his staff are so amazing I can't say enough good things abou... read more Manny and his staff are so amazing I can't say enough good things about this place. Being a young female, car places have pulled my leg and over charged consistently. Not with Southeast Auto, you will immediately feel like family. I will never go anywhere else for as long as I live in Denver. So accommodating, polite, quick and friendly. Whitney A. Central, Denver, CO
