Merkur service near Lakewood, CO

Shawn and staff are great to work with.

Customer service was a bit of mix and not consistent. The repairs that were done by Accurate on my vehicle were not accurate and I'm still running into the same issue. The first suggested repairs did not work, so I came back for the 2nd time. They suggested something else, for that replaced and still didn't address the initial issue - so I paid for 2 separate charges and didn't help fix my car. I don't have confidence that they will be able to accurately diagnose and repair if I were to bring into my car again, and then having to pay for another separate charge on something that doesn't have to be replaced.

3038384432

Manager was rude did not fix problems after paying 800. 00 dollars very bad experience would not recommend them to no one

I have only brought our cars in a couple times, but Chuck and his sons have been fantastic. They are very knowledgeable and their prices are lower than any other quotes I got on small and major work I had them do. Last spring while I was waiting in the lobby my son, who has type 1 diabetes had very low blood sugar that I couldn’t keep up after using all of our snacks and juice. I took one of their sodas from the lobby cooler and that did the trick, thankfully. I mentioned to Chuck that he had never had soda before because we try to stick with healthier foods- but when it gets dangerously low you grab whatever you can. Today, 4 months since we were in the shop, we had an appointment and he had gone to the store and bought apples, cookies, and water and said he was thinking of my son and wanted to be sure he had options to choose from if he needed anything. These are more than great mechanics, these are friends, and if I could give them more than 5 stars I would!

I believe I have been with formerly Sundance now Urban Autocare for at least 17 years they are honest upfront about their prices and they are totally awesome. Mary Todd

This is a very honest and trustworthy family run business! The shop owner is very knowledgeable and has helped keep my car running in tip top shape at a very reasonable price! They are fair and don't sell you things you don't need on your car like other mechanics do. The front staff is welcoming and very friendly. I would refer this place to anyone looking for a honest and reliable mechanic!

They have been servicing our vehicles(major and minor) for years. Great friendly and reliable service, definitely a business you can trust.