Merkur service near Longmont, CO

Oil change was done while I waited. No problems.

Customer service was a bit of mix and not consistent. The repairs that were done by Accurate on my vehicle were not accurate and I'm still running into the same issue. The first suggested repairs did not work, so I came back for the 2nd time. They suggested something else, for that replaced and still didn't address the initial issue - so I paid for 2 separate charges and didn't help fix my car. I don't have confidence that they will be able to accurately diagnose and repair if I were to bring into my car again, and then having to pay for another separate charge on something that doesn't have to be replaced.

After 5 times they failed to fix my car or even properly diagnose it. Told me to drive it until catastrophic damage happens. Overfilled my engine, broke my wiper arm motor, killed my battery several times, I have scratches from damage done by them in multiple spots. Refused refund for diag they didn’t do. Avoid this shop at all costs.

Charged me over $900 for a simple job of replacing and alternator BUT did not replace the serpentine belt (clearly with the number of miles my truck has on it the belt was old) so I was stuck on the side of the road in the middle of nowhere and paid a whole lot of money to get my car repaired all because of a $20 belt and a lack of focus on quality work.