Smart service near Longmont, CO

James and West Highlands Auto repair were unbelievably helpful and were beyond fair in a variety of ways. Although my car repairs ended up costing far more than I imagined- they worked with me to find ways to reduce the overall cost and took it upon them selves to fix additional technical problems eating the labor and parts costs- what mechanics would do that? James has wonderful customer service skills, is kind, professional and really is dedicated to leaving the customer happy. He's a really nice guy.

I received a really cool inspection report with pictures! Nice people, very informative!

Extremely disappointed in their service and attitude. We brought a vehicle there to look at a problem. That was the first issue, we should have merely gone to auto zone, where we would have got the original diagnosis that they gave us for free and not have paid $135+ for them to tell us you may or may not have an alternator problem, and you may want to replace the batteries. Again, I could have shown up to an auto zone, and they would have told me that for free. Next is that advice was "The beginning, and more than likely several more tests will need to be done, and those fixes which they quoted at over $1K may not fix the problem that we brought the vehicle in for. This tells me that this shop likes to "Throw Parts" at a problem and hope that it fixes the issue and does not truly take the time to figure out the root. Stay away from this company, I find these practices and mentality very unethical when it comes to car shops. Fortunately the shop we did end up taking the vehicle to has a better process in place and does not want to nickel and dime their customers.

I believe I have been with formerly Sundance now Urban Autocare for at least 17 years they are honest upfront about their prices and they are totally awesome. Mary Todd

I have only brought our cars in a couple times, but Chuck and his sons have been fantastic. They are very knowledgeable and their prices are lower than any other quotes I got on small and major work I had them do. Last spring while I was waiting in the lobby my son, who has type 1 diabetes had very low blood sugar that I couldn’t keep up after using all of our snacks and juice. I took one of their sodas from the lobby cooler and that did the trick, thankfully. I mentioned to Chuck that he had never had soda before because we try to stick with healthier foods- but when it gets dangerously low you grab whatever you can. Today, 4 months since we were in the shop, we had an appointment and he had gone to the store and bought apples, cookies, and water and said he was thinking of my son and wanted to be sure he had options to choose from if he needed anything. These are more than great mechanics, these are friends, and if I could give them more than 5 stars I would!

I have been using Sheridan Auto Tech for several years now and I highly recommend their services. They have fair and honest pricing and stand behind their work. I drive all across the state for work and never worry about my vehicles because I know Sheridan Auto Tech has got my back. Chris Swindell