Mufflers repair service near Louisville, CO

My car entered this shop on August 23, 2022 at 9am. The next day I had an estimate of $6k-$6800k to do the repair. I told them I needed the car with a pretty quick turn around as we were going on a trip September 10-20th and I have a mother with very limited mobility who the vehicle works very well for. Scott said they would try very hard to get it to me by the 9th of September. I follow up to see how progress is going on August 26th as a check in. Scott told me that they would begin breaking down my engine on Monday August 29th. I call September 2nd. Apparently they had done nothing that entire week because Scott presented a plan where the Engine would be broken down on the 5th, put into a shop that grinds down heads on the 6th, and on 7th and 8th other various work would be done to try to get me that vehicle by the 9th before our trip. On September 8th I called to ask did he still think 9th was possible. Scott told me No it was not. I asked where they were on the vehicle and Scott tells me they had broken down the engine a little. So at this juncture they have had my vehicle two weeks and two days with very little done to it. They knew I was going on vacation and would work to finish the job. The following week I called mid-week and he seemed surprised to hear from me. He asked me if I wasn't on vacation. I stated yes but wanted to see how the car was progressing and hoping to have it back when I returned 10 days later. He told me they basically has sorta put it aside as I was on vacation but they would get this car to the head shop as quickly as possible. They were having issues with the head shop because of lack of employees at that place. Now they had earlier told me my car would be in the head shop on the 6th. I got home 12 days later due to an illness. I got no update from them the entire week of September 26th and quite honestly I did not even want to check in because I knew my car would not even have been worked on and did not want to deal with it. I called bright and early on September 26th. They have had my car over a month now. Scott told me they would be getting my car to the head shop on the 27th. I asked when would I get my car after that. He said they would take a day to be done with it and it would take him a day and a half to put it back together. So I said, so Wednesday we should be close to done. He got non-committal and that point and I hung up, knowing I would not be getting my care on Wednesday or Thursday. You know when you know. So I call bright and early today, September 29th 2022. Over and over I call with no one picking up. I text my husband and ask him to call from his number. Surprise, surprise... they apparently picked up the phone with him. They tell him that they getting the heads back today or tomorrow and there is a valve issue they discovered they ordered the part for. Meanwhile I am still calling and he answers. I don't know that he actually picked up the phone for my husband. He is very gruff with me and tells me to ask my husband about it because he is busy with customers. Well of course Scott. It's not like you have had my car over a month and still committed to the "Getting heads back in the shop" story that apparently only lasts a day so it did not go in on Tuesday or any other the other times I was told it would be done. Don't let customer service and holding my car hostage get in the way of you duping others. Supposedly the new day of completion will be either this Friday or Monday. We shall see.

.Always top notch mechanic experience

Thanks so much for contacting Ford and following up with my VIN - sure lowered the cost of repair!

James and West Highlands Auto repair were unbelievably helpful and were beyond fair in a variety of ways. Although my car repairs ended up costing far more than I imagined- they worked with me to find ways to reduce the overall cost and took it upon them selves to fix additional technical problems eating the labor and parts costs- what mechanics would do that? James has wonderful customer service skills, is kind, professional and really is dedicated to leaving the customer happy. He's a really nice guy.

This garage is exceptional!! I was quoted $6,000 of work I needed done from the Nissan place. Chris and his team did a 21 point inspection, same as other place, and found $0.00 wrong except the quote I asked for for a new antenna. If you're a female that needs honest car repairs done, these are your guys!! It's a small place so make an appointment! The owners are best friends since they were kids. You're the best Chris!!

Not only do they do excellent automotive work, but also the staff is smart, informative, and personable. I always feel confident taking my vehicles to Mancinelli's. I know I'm getting the straight scoop and the best possible price. Thanks to everyone at Mancinelli's! My car and I are very happy! Gretchen K.

AS usual, I get the best service and personal care at Star Tech. Maria and Sandor are the best. They only fix what needs fixing and the prices are better than any other repair place. I am a customer for life!!

I have been ever so happy with Toy Doctor. They not only provide very knowledgeable, technical and accurate maintenance for my car, but they provide one of the best customer service experiences in the city of Denver. Rachel, Chrissy and Cody are spot on when it comes to providing service to the customers. Artie is out and about and I know he is the umbrella over everything at Toy Doctor. Thank you everyone for the great service you provide. My car is over 20 years old now - a Toyota Echo - and it's the best car I've ever had... in part due to the wonderful maintenance I've gotten a Toy Doctor.

Very honest, affordable. Thank you for helping us out.

My 1996 Toyota Tacoma extended cab 4x4 with 86000 miles finally needed a new muffler. BDM installed a Cat Back system that I'm getting numerous complimentary remarks about. The shop got it done in exactly the time I was promised. Very professional, courteous,and obvious attention to detail. Take your vehicle to BDM, you won't be disappointed!

Not only is Nate a repair genius, he's also an honest, hard working, genuine guy. I came in to get a tune up, bearings replaced, front end aligned, and fluids flushed and replaced. He did all of that and also found out where that annoying clicking was coming from. Instead of using a $600 local part, he found the part in Texas for half the price! And instead of just flushing all of my fluids and charging me for the whole shebang, he saw that only the power steering fluid was dirty and only did that. Not only will I come back for my Subaru needs, I'll also tell all of my friends with imports to check with him first. Amazing service, prices, and customer service. Trust me, go talk to Nate before you go anywhere else. I definitely will.

Manny and his staff are so amazing I can't say enough good things about this place. Being a young female, car places have pulled my leg and over charged consistently. Not with Southeast Auto, you will immediately feel like family. I will never go anywhere else for as long as I live in Denver. So accommodating, polite, quick and friendly. Whitney A. Central, Denver, CO