Suspension repair service near Westminster, CO

I recently dropped off my 2019 Dodge Charger at Thompson Automotive because the steering began feeling stiff and rigid rather than smooth and effortless. Having some automotive knowledge, I figured this was due to the vehicle's power steering system. I didn't know exactly what type of power steering my vehicle had, as there are a few different options, but I knew that my experience driving the car had worsened. After dropping my vehicle off at Thompson Automotive and having it reviewed by one of their mechanics, I was notified that my vehicle didn't have power steering whatsoever, and thus, there was nothing to be fixed. Even the mechanic who inspected my vehicle reassured me as such, saying there would be nothing to do except add power steering to my vehicle. I insisted the steering was smooth until recently, but the mechanic shrugged off my concerns. Unconvinced, I called a friend who is a mechanic and runs servicing for a Dodge dealership. He reassured me that my vehicle does have power steering and informed me of different reasons why my power steering would be failing. With this in mind, I took my vehicle to a local Dodge dealership for another inspection. They notified me that my power steering rack was leaking fluid and that I would need a new rack and pinion. This was expensive but necessary, and upon receiving my vehicle with a replaced rack and pinion, my steering was back to normal. I'm disappointed in the lack of care and service from Thompson Automotive. I drive my car all the time, and my experience should guide the inspection process when diagnosing an issue. When I say that the steering used to be smooth and is now stiff, the mechanic should seek to understand why such a thing is occurring. How would it be that my car doesn't have power steering if I tell you it used to steer smoothly? Instead, my concerns were shrugged off. As a result, I cannot recommend Thompson Automotive to anyone seeking automotive repairs because of their lack of consideration and thoroughness when looking over my vehicle. At least they didn't charge for the time they spent misdiagnosing my vehicle.

Great customer service and excellent work!

For over 40 years, Keller Bros. has been one of the most awarded and recognized car repair shops in all of Colorado. We service all makes and models, and with 7 ASE Certified Master technicians on staff, you can be sure that your car will be fixed fast, the first time you bring it in. We also back up our work with a 3 year/36,000 mile warranty on almost all parts and labor! Keller Bros. is open Monday – Friday, 7am to 6pm. No need to schedule an appointment; give us a call or bring it in anytime Find us at http://www.kellerbros.com/

My Audi had an issue with intermittently not starting. Bill checked out all the possibilities. And he went beyond using his deep knowledge and experience to find the problem. He found and ordered the part. And I am thankful for the loaner car. He and his team do an excellent job, know mechanics and work to correct all the problems. They are very customer oriented and a pleasure to do business with. I highly recommend Slipstream Autocare. Jan Kirk

Jeff's taken great care of my Jeep Grand Cherokee for years and has kept my Ford Escape going nicely for more than a decade. His work is good and the pricing is fair. I wouldn't think of taking my cars anywhere else, and recommend this garage without reservation.