Retail tire service near Enfield, CT

I was skeptical of going to a major company for fixes to my vehicle as i usually use a small hometown mechanic. I must say I am very very impressed. They found things my normal mechanic didn't that were somewhat serious to my safety. Josh and his crew were extremely nice and great to deal with. He helped me fix my car within my budget and it drives great! i truly appreciate good business practices, wouldn't think twice about going back!

I took my van in for an oil change but they forgot to put new oil in. As I was driving home, I heard a ticking noise. I didn't know what that ticking noise was. So when I got home I told my husband about the ticking noise. My husband lifted up the hood and checked to see if I had oil in my van. My husband knew what the ticking noise meant, that there wasn't any oil in it. Sure enough! There wasn't any oil in it!! So I went to Midas in Westfield,MA to get an oil change and they ruined my engine. I still had a van payment. We had to junk our van because Midas ruined my engine!! It was Awful because I had to pay off my van and couldn't even drive it because the engine was ruined!! I still owed $6,000.00 and had to make the payments to save my credit even though it was in the junk yard!! When I contacted Midas about this they gave me a $800.00 to compensate me for my mechanic bills because of this but they didn't offer to pay off my van even though it was their fault!! Buyer Beware!!! I couldn't find a lawyer that wanted to take on the case because Midas went out of business. They said that there wasn't anything they could do because of Midas going out of business. So I got totally screwed!!! Well, now I see that Midas in Westfield, MA is back in business so I'm not sure if it has new owners but I just want to share my story with you just to warn you!!

I have used Paul's auto for years on all my vehicles from oil changes to overhauls all types of work. I've brought them Ford's to VW's to Acura's etc they are very knowledgeable and make you understand what work is being performed and why. If issues pop up they let you know what they've found and what will be needed to resolve them. They instill confidence at every turn and even though servicing vehicles is an annoying necessary evil they make you feel that the job was done right by local professionals. I've referred many people to work with them even my own grandmother because I know that they will take care of her and not advantage of her because she isn't mechanically inclined. Supporting local family owned businesses is important to me and the CT economy. It should be to you as well. Paul's Auto is one of the good ones so please help make them even more successful than they already are!

This is one of those places that when you go for something simple like an oil change, they will find something that they say should be fixed asap, and that they can do for you right now. However, their prices are far higher than other shops can do it for you, and they quoted me some front end work on my truck that the dealer could do for less, and with original parts! They advertise that every 4th oil change is free. However, when we tried to use the 4th free one on our truck, that was excluded, even though they did it before. Latest thing was overcharging for a routine oil change on our car by $5. OK, not a big deal, but when asked, they gave some stupid reason hat the car needed an extra quart of oil. Sorry, that's just not a plausible answer. When we requested a refund, because we showed them he old oil change slip, they only would give us $2. There are many other places to go to get your car worked on. I suggest you go there and don't bother to stop at Jackson's.

You guys did a good job on my car and the charges were reasonable. You have made yourself a permanent customer! Caleb B. Simsbury, CT

Went in for an emission test this morning and was greeted with a very professional receptionist and service person. My car was done within 20 minutes. Thank you for taking me so quickly!

Gary has always been an honest & knowledgeable mechanic, I have never had a problem taking an automobile to him. So if you are shopping for a good mechanic... Try Gagne's you will not be sorry you did.