Interior repair service near Norwalk, CT

My car broke down in a parking lot about 2.5 miles from their location, called up in the morning, dropped off the keys, and that was it, about 3 hours later Dave called to let me know my starter needed to be replaced. The cost incl. having to tow the vehicle was inline with what I was anticipating. They also let me know about a couple of other issues I needed to take care of, and since they already had the vehicle and had earned my trust, I had them take care of everything. I'll definitely be going back...

you couldn't even get my oil change right. I told ya my car needed 0W20. I told you in the beginning you didn't even listen. thank god I saw your guy grab the wrong oil (5W40) other wise I would have driven home without knowing my car got a wrong oil change . I also came for amsoil and you got me something completely different. The wrong oil you put in my car was not amsoil and the later one you changed was not amsoil either after you realized you made a mistake. The oil was something from a steel drum. who knows what's inside there and the guy who pump the oil out the drum didn't even know how much he should pump. at that point I already felt unsafe and I quickly googled another service center that had amsoil and was just a few miles away. I went there (my car was already driving weird tho) and the manager or supervisor immediately knew what oil my car needed and how much it needed after lookup in his computer. He brought the oil to me and it's exactly the amsoil my car uses. I changed the oil again there and what upset me again was that the tech told me the oil filter was leaking. What a nice job you have done. and after failing to perform this basic work, you still charged me 150$, for unknown quality of oil and unfit oil filter. do you even feel shame? stop throwing those BS canned messages like "Please call us at 516-518-5552" to show you care but in fact you don't at all.

Excellent experience. Came in for a NYS Inspection, offered a free loaner while they worked on car. Staff very courteous and professional. Linda Marie