Subaru service near Union City, CT

These men are the greatest & are so honest it's really a blessing to find people of this caliber in this day & age. They not only care about the work they do but they truly care about the customer also. The engine is perfect & the car is running great. I also went in about 3 months ago because my car was vibrating so much that I couldn't go over 50 on the highway. Of course I'm thinking the worst & big money but they once again were honest & told me all I needed was a pair of new tires. What a relief, they could of told me anything & taken advantage of the situation, but no honest as always. Keith the owner & his mechanic are always on site, even if you just need advice stop in & you will always be greeted with a smile. I just can't say enough about these guys, but the only way to find out for yourself is to stop in. Believe me you won't be disappointed. Thank you for putting my engine in, it's running perfect. Patricia Caricchio

I couldnt be happier with the work that 290 did on my car. You can bring your vehicle to 290 and know that your not going to get ripped off. No matter how big or small the job is they get it done right.When I got my suv back from 290 I was so surprised they had cleaned my car at no cost to me!!!!! The owner is so nice, he explains everything that he needs to do to your vehicle in detail before he does it. If I could give them more than 5 stars I would. In the future I need any work done on my car I will bring it to 290 AUTOBODY without hesitation!!!!!!!

Professional and fair prices

I went to Young's Garage in Worcester, MA on 8/6/15, for my first time. I spoke to Jim about having my car looked at for a starting problem. I was told there was a $45 charge to diagnose the problem. When he got back to me later that day he told me it was the alternator and it would be $375 total. I asked him why it was so expensive and he told me it was because the part was hard to get to. He said it was a big job so therefore most of the charge would be for labor. He told me if I dropped my car off the next morning it would be done later that day. I dropped the car off at 8am and Jim told me he would call me when the car was done. I waited until 3:00 to call and check on the progress. Jim told me it wasn't ready and it would be done for 5:00. I went to pick up the car and he handed me a bill for $330 after I already paid the initial $45 charge. The next day I called to question about the $45 charge, because the part and labor were through his shop. All the garages I have gone to take the initial diagnostics charge off if you buy the part and have the labor done at their shop. I wanted to let him know I was dissatisfied with the price all together and the amount of time it took between both days. Because of this experience, which was my first here, I will never go to this garage again.

Full auto & tuck diagnostics and repair.

I arrived on my way from Massachusetts to Georgia with one of my windshield fluid dispensers not working in the aftermath of a winter storm. It was just before closing on a Friday afternoon, and Country Auto took my car into the shop, warmed it up, got my line unfrozen and charged me nothing! I wouldn't have been able to continue otherwise. This is a great place. It is conveniently located to an I-91 exit.

Tuned up my Audi. Cheaper than the dealership and car feels great!

I have used Paul's auto for years on all my vehicles from oil changes to overhauls all types of work. I've brought them Ford's to VW's to Acura's etc they are very knowledgeable and make you understand what work is being performed and why. If issues pop up they let you know what they've found and what will be needed to resolve them. They instill confidence at every turn and even though servicing vehicles is an annoying necessary evil they make you feel that the job was done right by local professionals. I've referred many people to work with them even my own grandmother because I know that they will take care of her and not advantage of her because she isn't mechanically inclined. Supporting local family owned businesses is important to me and the CT economy. It should be to you as well. Paul's Auto is one of the good ones so please help make them even more successful than they already are!

I've always wanted a subaru, I came 3 days ago and was helped by an older gentleman named Rob (the worst) his attitude was crappie and he allowed me to circle the parking lot for a test drive ?? I guess he didn't think I was going to buy anything so his enthusiasm was not with me. I spoke Chris the manager (just as bad) he apologized for Rob but acted just like him. I had a check and in a very ugly manner he continued to ask am I sure it's a check as if I wasn't knowledgeable. I put down a $2500 deposit for the car and asked could they detail the car and I come tomorrow to start the paperwork. Day 2 I arrive and no paperwork has been started nor was the car detailed. I called in (better experience) I met with Roje very cool, nice and put my needs first. He made me feel good about spending my money. Very enthusiastic and respectful. After arrival I was informed that my deposit was canceled that was why no paperwork had been started. I began to leave the dealership and Roje assured he would help me and that there wouldn't be anymore issues but I had to return back to the dealership the following day. Day 3 I received a call of confirmation from Roje and upon arrival he made sure that everything that was supposed to be done on Day 2 was completed. Update: Having a check from Navy Federal and not financing with them, now I'm being told that I have to wait 5-10 business days for the check to clear before I can drive off the lot with the car, AFTER signing EVERYTHING, switching my insurance, plate transfer, etc... I am going to cancel this deal and bring my business elsewhere. HORRIBLE HORRIBLE HORRIBLE I DO NOT RECOMMEND THIS DEALERSHIP... Update: so my back sent confirmation that the check was paid, as requested now I'm getting the run around about picking up the car when the financing department can verify the funds. Everything in me is saying don't get this vehicle from this dealership. Very unprofessional. The ridiculousness with Bertera is definitely an experience NO ONE SHOULD HAVE WHEN BUYING A NEW CAR. Noone at that dealership is commendable. 10/11 I go back for a speaker upgrade system in my 2021 forester sport only to learn that they upgraded the two front speakers. This was a terrible experience. I will be filling a complaint with the BBB and CPFB