Worst company ever. WARNING DO NOT USE THEM. Had to have them come ba... read more Worst company ever. WARNING DO NOT USE THEM. Had to have them come back five time to keep replacing my windshield because of poor installation. Finally took my car to Action Auto glass where they had to replace the whole frame where the windshield goes because haverty screwed it up
i purchased a replacement windshield for my 69 Mustang and requested r... read more i purchased a replacement windshield for my 69 Mustang and requested removal of the black glass in order that I have a new headliner replaced. I paid approximately $325 for the order. The following day, Payless reported to the interior shop (2 blocks away as agreed) and removed the back glass and windshield. Approximately 3 days later, the headliner was replaced and I requested that they reinstall the back window and install the new windshield. I received conflicting dates as to when the job would be done, all the while the car was kept at the interior shop and utilizing a bay. On 8/4, I went back to the Payless and spoke to the manager who said that he was backed up and couldn't complete job until Thursday or Friday. On Saturday, the job still wasn't done and I had to have the car towed away from the interior shop at my expense. I insisted that Payless return my monies in full however they demanded to be paid for removing the back glass. I asked for the return of my original windshield however was told that it was thrown away. I would not recommend this business to anyone and plan legal action against them. I planned to have the car complete to deliver to my dad during a vacation later that month, they completely ruined the plan. Terrible business and attitude from the management.
They came out to my job to replace my Cadillac's windshield. Completel... read more They came out to my job to replace my Cadillac's windshield. Completely covered by my auto insurance. Very professional and quick. Excellent mom-and-pop store's like this keep my faith in local businesses.
