Very friendly and helpful people. They did a good job of the repair to... read more Very friendly and helpful people. They did a good job of the repair to my car. There was an issue with one of the parts they used and handled it great fixed it quickly without and problem. -Matt Owens
DON’T GET RIPPED OFF... TAKE YOUR CAR SOMEWHERE ELSE... read more DON’T GET RIPPED OFF... TAKE YOUR CAR SOMEWHERE ELSE I took my wife's 10 year old Mazda to Campanella's to diagnose check engine light. I explained to them, "I just paid you $1,000 for work on the car 2 months ago and I don't want to put more money into it if I don't have to. The car is too old for that." I asked and was told that diagnosis would be $95 if I chose not to have repair done. Figured I might as well get the work done. Boy, was I wrong ! I should have just paid the $95 for dignosis and left. Bill was itemized as follows: PARTS $121.75 for air intake hose FP47-13-220A that Mazda sells for $60.95 list. (on-line list prices ranged from $33.38 to $48.25) $ 20.05 "Shop Supplies" (when I asked I was told, "We add that to all bills"). LABOR $ 95.00 Diagnosis (no skill, just plug it in, get the code, look up the code). $ 32.96 Labor (easy access / right on top, all you need is a screw driver and pliers, remove 4 clamps, insert hose, replace clamps) 10 min. tops. This was in addition to the $95 diagnosis charge. $ 3.00 "Hazardous Materials" (dispose of a 3" diameter x 18" long hose) _______ $272.76 TOTAL I'LL NEVER TAKE ANY VEHICLE TO PAUL CAMPANELLA'S AGAIN ! They may suck you in by doing flat repairs for free... But when you give them a shot at real service they act like pigs.
I made a appointment on a Monday for Wednesday to have Keyless entry a... read more I made a appointment on a Monday for Wednesday to have Keyless entry and remote start install in my car, I showed up at designated time and they never put my appointment in. The owner gave me a buncha excuses and he said he didn't have time, also didn't have part to install, what kind of business treats there customers like this. Might want to try some where else to get your service you need, even if you have to go to PA. Word of mouth travels fast, the business I'm in I will make sure the story gets out
