Mercedes benz service near Townsend, DE

Fred Drake Automotive is a family owned and operated automotive one stop shop. Our mission is to be the leading provider of automotive services in our area. We focus on quality, diligence, and timeliness. We aim to do this in a courteous manner, and realize most times the customer is here out of need, not want. Our goal is to build a trusting working relationship by exceeding their expectations. Services Include Oil Changes, Factory Scheduled Maintenance, Mechanical Repair and Diagnostics, Tires, Suspension and Alignments, and much more!

They did a good job

Our auto repair shop in Pike Creek, located in Wilmington, DE is our second shop. It provides service to Pike Creek and the surrounding areas. We provide service to most makes and models of vehicles, including fleet. Our team also enjoys partaking in (friendly) Sign Wars competition with our neighbors, Crossroads Restaurant, from time to time (as seen on Fox news and Delaware Live).

Our Hockessin location is a proud member of the Hockessin Business Association and this bustling business community! Opened in March 2022, our service team works on all makes and models--from Jeep to Alfa Romeo. Our shop frequently partners with local businesses and participates in community events such as Hockessin Halloween! Our team is here for you and your families, and you can expect service that prioritizes your financial and physical well-being.

Very fair and responsive. Could have been faster, but I dropped a non-starting vehicle in their lap with no advance notice...

Decided to give tire king on Governors Ave another chance today since my rear tires clearly have a leak. Last time I went, they told me nothing was wrong. Then my uncle took it back two days later and they fixed the problem for him. Today, they tried to tell me again that there wasn't anything wrong with the rear passenger but the drivers side needed a new valve stem, and walked away without telling me if they'd fix any of it. The owner came out and I asked what they were doing and he told me that his brother had already talked to me. I explained the situation with my previous visit and told them that if they weren't going to fix both, that I'd just like my car back and that I didn't want to spend any money there. He told me (and my 1 year old daughter) " I never want to see you again. Get the fuck out" So, I go to leave and see him in the parking lot, and confirm that he is the owner and I said "well that's a real shame" so he called me a bitch and told me to "go wreck" I never raised my voice, or lost my temper and this is how I was treated with my baby in my arms! When my dad called back to tell him he didn't appreciate how I was treated, he informed us that none of our family would ever be allowed there again.

As someone who works in the car world and is very cautious when it comes to mechanics, I can say hands down these guys are the best! Everyone I met was friendly, helpful, patient and went out of their way for me. The work required for my car required a lot of investigation to discover the issue and could have cost thousands to fix, but Bill researched a more affordable resolution that got the job done and hopefully will prevent the issue from arising again! If you need anything done, be it a simple oil change or a huge, complex job Milex is the place to bring your vehicle. I will never go anywhere else and when someone needs a mechanic this is where I will send them. Thanks Bill & Kimmy, you guys are brilliant!

Service was prompt and great price. What I appreciated most was that they did not try to upsell me on extra unnecessary parts. I had been going to Jiffy Lube which is similar price but they ALWAYS get you before you leave saying your brakes need changing when they are fine or last time they tried to get me for $250 saying I need a new cabin filter which is crap?! R&M is a small shop, but they get what you need done and honest about it.