My wife and I live in Wisconsin and were on our way to visit friends i... read more My wife and I live in Wisconsin and were on our way to visit friends in Brooksville, Fl. While traveling down I 75, we were hit by a large mudflap that flew off a car-carrier trailer in front of us. Our windshield, thankfully, did not break but was badly scratched as was the hood and passenger side fender of the Lexus Rx 350 we bought just a month before. The passenger side mirror was badly bent and broken, too. My friend suggested that I take the SUV to Knights Auto Body where he and a local friend of his have had work done. I am extremely happy that I did. David Knights is an auto body artist! No-one could do a better repair and he was especially helpful getting the job approved by my insurance company and getting the RX back on the road quickly. I've been driving for 60 years and have had various body shop repairs done --- but none better than at Knights!
FORD OF CLERMONT service dept is run by crooks, liars and theives. I t... read more FORD OF CLERMONT service dept is run by crooks, liars and theives. I took my 2002 Tbird in for servicing as I needed a new battery and I also wanted to get my engine fan coolant reservoir flushed, drained and new fluid put in as I accidentally poured a few ounces of water in it by mistake. The service dept told me that the bearings in the engine fan were shot and that I need to replace the engine fan assembly as well as the coolant reservoir. Parts were $611 for the fan assembly and $122 for the coolant reservoir. Labor was quoted as $800 and they charged me a $90 diagnostic fee as well. I declined to have the fan assembly and coolant reservoir replaced but did have them install the battery which cost $114.99. I had a coupon from FORD for a battery for $84.99 but Ford of Clermont wouldn't honor it. So I paid $114.99 plus $90 for diagnostic tests. I took my tbird to Griffis Autos in Groveland to have them check it out. They did a full diagnostic test on the engine, fan, etc and also visually inspected the fan motor. They said there was no damage to the bearing, fan, motor, etc. They also drained the coolant reservoir as I requested, replaced fluid......total cost $70. I have driven car several hundred miles with no issues of overheating, etc. FORD OF CLERMONT LIED and tried to get me to purchase a fan assemby and reservoir and spend over $1500 on repairs I didn't need. LIARS and THIEVES. DO NOT take your car there....If you have a Ford or a Lincoln go to Griffis auto in Groveland. Honest, ethical and they have all the diagnostic equipment Ford has. The owner was head mechanic at Ford Of Clermont for over 20 yrs. I am in no way affiliated with Griffis but am so thankful to them for saving me a ton of money for repairs I didn't need. As far as Ford of Clermont goes, I will do my best to tell everyone to avoid them like the plague! Jim L. Clermont
