Do not waste your time and get scammed by this company. A year ago my ... read more Do not waste your time and get scammed by this company. A year ago my A/c unit was repaired at this shop. After it stopped working again I called and was told to bring it in so they could take a look at it. They called and let me know what the issue and cost of repair would be . I stated that I did not have another $550 dollars until I got paid to get the repair done until next week. I went to pick up my vehicle and was told that I am being charged $109 dollars for a "diagnostic fee" that with out paying I would not be able to get my car back. At no point with my initial conversation, drop off or being told the diagnostic was I told that there would be a fee. When questioned about this they stated its a new policy that doesn't have to be disclosed. That is unbelievable to me , to my understanding no work or cost can be charged without being approved through the client and at no point was that discussed or even suggested. Do not trust this business.
When my local discount auto parts store was unable to install their re... read more When my local discount auto parts store was unable to install their replacement battery in my 2012 Focus, when I asked for a recommendation. Without hesitation they recommended Brothers, touting their honesty, fairness and comoetency. Such a reasonable charge and quick service, I honestly gave them a tip! Just week's later, faced with the 2009Ford Flex AC not working and bizarre behavior before a trip to see family. I was able to find a 3rd party part I suspected was the likely culprit. Ford would have marked it up and it likely would have cost me 2 to 3 times as much. I got the part overnight and to Brothers by noon. By closing time it was fixed and ready for pick up. Read the reviews on Google, I just did. And liked most of them. Any less than stellar review was rare and in my opinion unwarranted. Brothers is aptly named. Although they could easily be called Friends or Family, as it was a joy meeting 3 generations of family. Owner. Son and 6 year okd grandson., I found out just before leaving.
First time in today. Blew a tire and no one in town had one in stock b... read more First time in today. Blew a tire and no one in town had one in stock but these guys. They will be our go-to guys from now on for tires and any work we need done. Kick ass customer service very happy. On stop shop for all your auto needs. Steven Burtis
