CONSUMER BEWARE!! On 7/17/23 I took my car in for AC repair, rear su... read more CONSUMER BEWARE!! On 7/17/23 I took my car in for AC repair, rear suspension, transmission & brake fluid exchange. Although Roger, the owner, agreed to perform the work for a set price. after most of the way done he refused to complete the work without additional payment because he under estimated the cost. Once I informed him I was unwilling to pay any additional money and I expected him to honor the agreement he would not return my vehicle after a week of excuses. My GPS tracking was disconnected after logged in 2:28 am driving. I called the Sheriff’s office to help retrieve my vehicle. I then went straight to the dealer who verified the work they charged me for(radiator replacement) was not the issue with the AC and was unnecessary. The replacement of the rear suspension airbags were installed wrong and damaged. They removed all my engine cover fasteners, removed my community I’d tag from my windshield and left my car filthy. CONSUMER BEWARE!!
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When my local discount auto parts store was unable to install their re... read more When my local discount auto parts store was unable to install their replacement battery in my 2012 Focus, when I asked for a recommendation. Without hesitation they recommended Brothers, touting their honesty, fairness and comoetency. Such a reasonable charge and quick service, I honestly gave them a tip! Just week's later, faced with the 2009Ford Flex AC not working and bizarre behavior before a trip to see family. I was able to find a 3rd party part I suspected was the likely culprit. Ford would have marked it up and it likely would have cost me 2 to 3 times as much. I got the part overnight and to Brothers by noon. By closing time it was fixed and ready for pick up. Read the reviews on Google, I just did. And liked most of them. Any less than stellar review was rare and in my opinion unwarranted. Brothers is aptly named. Although they could easily be called Friends or Family, as it was a joy meeting 3 generations of family. Owner. Son and 6 year okd grandson., I found out just before leaving.
